Home Concierge

Introduction

Properti Home Concierge is a home service provider for second homes in Southwest Michigan and Northwest Indiana. Our focus is on home watch while Clients are away and concierge services that enhance a lifestyle upon the Clients’ return. Learn more about us at PropertiHC.com.

The ideal candidate is an exceptional quality and service-oriented individual who loves to help others, has Hospitality experience, has great written and verbal communication, is self-motivated, is a problem-solver, is savvy with a smart phone, and desires to increase his/her hourly availability.

Territory: New Buffalo, Lakeside, St. Joseph, Stevensville, Benton Harbor, Sawyer

Job Description

Specific Responsibilities

• Perform home watch visits as scheduled looking for obvious issues in the home and around the property.
• Schedule and meet vendors onsite.
• Juggle multiple appointments daily and weekly
• Be agile as changes to schedule are warranted.
• Oversee vendor services and ensure completion and accuracy.
• Relay task or project related items with important and appropriate detail to vendors and to Clients.
• Communicate regularly in writing, phone calls, and texts to Clients and vendors.
• Book appointments and reservations.
• Coordinate multiple requests simultaneously.
• Create plans that use time and resources efficiently.
• Think proactively about the needs of the entire household.
• Make recommendations for the home and Client based on historical knowledge.
• Exercise confidentiality with all Client information.
• Genuinely care for Clients and their family.
• Show a sense of urgency when a home is open to risk.
• Make purchases and turn in receipts (company card provided).
• Coordinate small home projects, change a lightbulb, receive or deliver packages, grocery shop and put away, measure items, take out waste bins, turn off water sources, understand which a licensed professional (plumbing, hvac, electrical) is needed, perform light organization tasks, and other as requested by clients and/or management.

Qualifications and Requirements

• Follow detailed, multi-step directions
• Commit to quality
• Communicate well in writing and verbally
• Attention to quality and service
• Problem solving skills
• Can-do attitude
• Punctual with reliable transportation and proof of insurance
• Use email and smart phone apps
• Familiar with simple home maintenance tasks
• Works well autonomously when needed and is self-motivated
• Multi-task and handle a fast pace
• Comfortable around family pets and be in a household environment.
• Cannot be afraid to get dirty.
• High School or GED
• Speak fluent English
• Lift up to 30 lbs, adequate vision and hearing
• Able to stand and walk unassisted

Most needs are daily from 8-5. Weekend availability a plus but not typical.

Please note this position has great flexibility and is a part-time opportunity that can grow to full time. There is no guarantee of hours. Compensation will be discussed with qualified individuals.

Bonus Skills

• Bachelor’s Degree
• Hospitality Experience
• Interest in Home Improvement
• Project Management

To Apply in Full

Please submit resume and job-specific cover letter.

No phone solicitations at this time.

Job Type: Part-time

Pay: $20.00 - $25.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Referral program

Experience:

• Customer service: 2 years (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: On the road

Salary : $20 - $25