What are the responsibilities and job description for the Assistant Manager and Marketing CSR position at Propeller Building Services?
Benefits:401(k)401(k) matchingDental insuranceHealth insuranceOpportunity for advancementVision insurance We are looking for a motivated and energetic Assistant Manager / Marketing CSR to join our team! This role is perfect for someone who enjoys a mix of leadership, customer service, and creative marketing. Youll support daily operations, assist management, and help elevate our brand through smart, engaging customer communication. ResponsibilitiesAssistant Manager Duties:Support daily business operations and coordinate with managementAssist with scheduling, team communication, and workflow oversightHelp ensure excellent customer experience and smooth service deliveryHandle escalated customer issues professionallyMaintain a clean, organized office environmentTrack performance metrics and provide feedback to managementMarketing & CSR Duties:Manage inbound calls, emails, and customer inquiriesMonitor marketing content across our social media platforms.Maintain marketing calendar for services, specials, and seasonal campaigns.Maintain positive relationships with customers and partnersAssist with online reviews, reputation management, and customer follow-upsRepresent the company brand with professionalism and enthusiasm QualificationsHvac/Plumbing work experience a plusComfortable using scheduling or CRM software (Service Titan Preferred)Previous experience in customer service, office support, or management preferredStrong communication and organizational skillsBasic knowledge of marketing or social media managementAbility to multitask and work in a fast-paced environmentPositive attitude and willingness to learnBilingual (English/Spanish) is a plus What We OfferHealth, dental, and vision benefitsWeekly payGrowth opportunitiesSupportive team environment
Salary : $24 - $27