What are the responsibilities and job description for the Quality Engineer II position at PROPEL-TT Group Limited?
As a Quality Engineer II, you will be at the center of driving real improvements; reducing defects, accelerating root cause identification and resolution, and lowering the cost of poor quality.
You’ll work on bus transit technologies: passenger doors, wheelchair lifts and ramps, e-Bus charging systems, and driver protection barriers, along their subsystems and components. Every project will challenge you to think critically, act decisively, and collaborate across disciplines.
The ideal candidate curious, technically sharp, and able to communicate with clarity and impact; we want team players who bring energy, ambition, and a positive mindset to every challenge. If you thrive on making things better and influencing change, this is your opportunity to make an impact that matters and gets recognized.
Responsibilities
- Log and track customer complaints; lead containment actions, root cause analysis, and communicate resolutions to customers.
- Conduct process audits and Gemba walks to identify issues early; approve reworks and support MRB/NCMR (Material Review Board/Non Conformance Management) activities for timely disposition.
- Lead structured problem-solving using 8D and DMAIC; drive corrective actions and continuous improvement initiatives.
- Facilitate PFMEA sessions and ensure compliance with ISO 9001 and transit standards.
- Track APQP/PPAP deliverables for new product launches and validate process readiness.
- Collaborate cross-functionally to resolve supplier quality issues and drive corrective actions.
- Use ERP/MES and QMS platforms to manage data; prepare and review quality reports, COPQ trends, and systemic issues.
Qualifications
- Bachelor's degree in engineering, science or related field
- 5 years of experience in quality engineering within manufacturing environments.
- 2 years of experience in customer-facing roles.
- Technical expertise in customer complaint management, structured problem solving (8D/A3), PFMEA, Control Plans, SPC, MSA, Lean Six Sigma.
- Solid problem-solving skills.
- Strong sense of accountability, collaboration, communication, customer focus, organization and adaptability.