What are the responsibilities and job description for the Assistant Account Manager - Shuttle Operations position at Propark Mobility?
Park your career here, with Propark Mobility!
Assistant Account Manager - Shuttle Operations
Pay Rate $25.00 per hour
Job Type Full-time
Location New Haven, CT
Shift & Schedule Afternoon/Evening
Applications will be accepted until job is closed.
What we're looking for*
Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.
Please go to the Propark corporate careers portal to view our Notice of E-Verify Participation - Propark Mobility participates in E-Verify. Following acceptance of your offer, we may verify your employment eligibility through the federal E-Verify program. Notice of E-Verify Participation
Assistant Account Manager - Shuttle Operations
Pay Rate $25.00 per hour
Job Type Full-time
Location New Haven, CT
Shift & Schedule Afternoon/Evening
Applications will be accepted until job is closed.
What we're looking for*
- Supervise and manage all frontline associates, including supervisors, and maintenance personnel on a daily basis.
- Handle customer complaints and day-to-day operational issues.
- Act as liaison between customers, staff, and management.
- Make meaningful recommendations for hiring employees, appraising employee productivity, and/or disciplining employees, including termination.
- Assist in training shuttle drivers to ensure meeting of job expectations.
- Provide continuous customer service training for all Propark employees at assigned location.
- Assist in shuttle fleet upkeep, preventative maintenance and repairs.
- Assist office manager with administrative duties.
- Patrol and monitor safety and cleanliness of shuttles and facility.
- Act as point of contact for damage claims and ensure each incident is dealt with completely.
- Assist in reviewing work schedules to ensure adequate coverage while minimizing expenses.
- Assist in reconciliation of time cards and submission of payroll for Propark staff.
- Ensure compliance of company and client policies and procedures.
- May be asked to fill in for front line associates during their absences.
- May be asked to fill in for Account Manager in his/her absence or on first shift/weekends.
- Prepare reports, surveys and conduct special projects as needed.
- We promote from within - park your career here!
- Free Parking!**
- Flexible scheduling; paid Holidays and Wellness.
- Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
- (FT Employees) Paid vacation and an extra day-off on your birthday!!
- (FT Employees) Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!
- The Company offers seven (7) paid holidays even though the nature of our business requires that our locations stay open. The seven (7) holidays include New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)* *Any positions offered that are PT, PT Seasonal, FT Seasonal, or OC are not eligible for health insurance benefits.*
- Wellness is provided according to city or state mandates
- For more information https//www.propark.com/careers/
- You are a motivated individual willing to take on new challenges, with supervisory experience in the transportaion, customer service, and/or hospitality industries.
- You are a “roll-up-the-sleeves and get-stuff-done” type of person who is organized, honest and thoughtful.
- Your friends describe you as trustworthy, loyal and dependable.
- You are self-sufficient, resourceful and decisive.
- You see a challenge as an opportunity and are looking for a position with a chance for growth.
- You have a flexible schedule meaning that the position may require working weekends and holidays.
- You have impeccable conversational and written communication skills.
- You have an exceptional way with people and you bring extraordinary results.
- This position assists with all aspects of the operation, including shuttle fleet management, as well as overseeing the front-line team. The ideal candidate will have previous transportation experience, with a hospitality focus also being a top assett.
- Progressive supervisory experience with front-line team oversight
- Some experience with scheduling and payroll is a plus
- This list is not all-inclusive. The full job description will be provided at your interview.
- ** Free parking while working at your assigned Propark location(s).
Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.
Please go to the Propark corporate careers portal to view our Notice of E-Verify Participation - Propark Mobility participates in E-Verify. Following acceptance of your offer, we may verify your employment eligibility through the federal E-Verify program. Notice of E-Verify Participation
Salary : $25