What are the responsibilities and job description for the Security Platform Engineer position at Proofpoint?
About Us
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.
How We Work
At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values
Bold in how we dream and innovate
Responsive to feedback, challenges and opportunities
Accountable for results and best in class outcomes
Visionary in future focused problem-solving
Exceptional in execution and impact
Security Platform Engineer
Role Summary
The Security Platform Engineer is a hybrid role responsible for providing managed application support for Proofpoint email security platforms (PPS, TAP, TRAP/CTR) while also supporting the AWS infrastructure hosting these services.
The engineer serves as the AWS Subject Matter Expert (SME) within the Managed Threat Protection Services (MTPS) team and partners closely with Professional Services and internal infrastructure teams during deployment and steady-state operations.
Key Responsibilities
Proofpoint Security Platform Support
Required
At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us
Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.
We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com.
How To Apply
Interested? Submit your application along with any supporting information- we can’t wait to hear from you!
Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option.
Base Pay Ranges
SF Bay Area, New York City Metro Area
Base Pay Range 111,300.00 - 174,900.00 USD
California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska
Base Pay Range 93,300.00 - 146,630.00 USD
All other cities and states excluding those listed above
Base Pay Range 83,600.00 - 131,340.00 USD
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.
How We Work
At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values
Bold in how we dream and innovate
Responsive to feedback, challenges and opportunities
Accountable for results and best in class outcomes
Visionary in future focused problem-solving
Exceptional in execution and impact
Security Platform Engineer
Role Summary
The Security Platform Engineer is a hybrid role responsible for providing managed application support for Proofpoint email security platforms (PPS, TAP, TRAP/CTR) while also supporting the AWS infrastructure hosting these services.
The engineer serves as the AWS Subject Matter Expert (SME) within the Managed Threat Protection Services (MTPS) team and partners closely with Professional Services and internal infrastructure teams during deployment and steady-state operations.
Key Responsibilities
Proofpoint Security Platform Support
- Provide operational support for Proofpoint email security platforms including PPS, TAP, and TRAP/CTR
- Monitor platform health, alerts, and service performance
- Troubleshoot application and configuration issues
- Implement customer requests such as policy updates, routing changes, and feature enablement
- Act as an escalation point for complex customer and platform issues
- Participate in on‑call rotation and incident response
- Collaborate with Engineering and Professional Services during customer onboarding and transitions to steady‑state support
- Serve as the primary AWS Subject Matter Expert for the MTPS team
- Support and troubleshoot AWS infrastructure hosting Proofpoint services, including
- EC2 instances and Auto Scaling
- VPCs, subnets, routing, and security groups
- Application and Network Load Balancers
- S3 and EBS storage
- IAM roles, policies, and permissions
- CloudWatch metrics, logs, and alarms
- Perform initial triage of AWS‑related incidents and coordinate escalation to internal infrastructure teams when required
- Validate infrastructure health during and after deployments led by Professional Services
- Support approved infrastructure changes following established change management processes
- Create and maintain AWS operational documentation and runbooks for MTPS
- Identify reliability, monitoring, and security gaps and recommend improvements
Required
- 5 years of experience in security engineering, managed services, or enterprise technical support
- Hands‑on experience supporting Proofpoint email security platforms in production environments
- Operational experience supporting AWS‑based infrastructure
- Strong understanding of networking fundamentals (TCP/IP, DNS, routing, firewalls)
- Experience supporting Linux and Windows systems
- Strong troubleshooting, documentation, and communication skills
- AWS certification (Solutions Architect – Associate, SysOps Administrator, or equivalent)
- Experience supporting SaaS or managed security services in AWS
- Scripting or automation experience (Python or Bash)
- Industry certifications such as Security , Network , or CISSP
At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us
- Competitive compensation
- Comprehensive benefits
- Career success on your terms
- Flexible work environment
- Annual wellness and community outreach days
- Always on recognition for your contributions
- Global collaboration and networking opportunities
Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.
We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com.
How To Apply
Interested? Submit your application along with any supporting information- we can’t wait to hear from you!
Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option.
Base Pay Ranges
SF Bay Area, New York City Metro Area
Base Pay Range 111,300.00 - 174,900.00 USD
California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska
Base Pay Range 93,300.00 - 146,630.00 USD
All other cities and states excluding those listed above
Base Pay Range 83,600.00 - 131,340.00 USD