Premium Server - DUKE University

Proof of the Pudding is an award-winning catering company throughout the Southeast with a commitment to creating quality culinary concepts from scratch. This standard was upheld through the expansion into Sports and Entertainment Hospitality Services by providing elevated concessions and premium offerings to collegiate stadiums, PGA golf tournaments, International Boat Shows, Professional Sports Teams, & more.

Proof of the Pudding, operator of DUKE University hospitality and concessions, is looking for Premium Servers to provide strong customer service to all premium hospitality areas, at DUKE University’s athletic events. We are offering competitive pay and on-the-job training at one of the most scenic venues in North Carolina.

This is seasonal/part-time work as business needs are dictated by athletic events.

essential duties and responsibilities

• Ensure the setting of suites, clubs, and buffets completely.
• ​Must be able to set up for events, carry equipment, serve guests, and clean up at the conclusion of the event.
• Quickly respond to guests needs.
• Maintain proper dining experience and fulfilling customer needs.
• Performing basic cleaning tasks as needed or directed.
• Adhere to grooming and appearance standards.
• Knowledge of event menu items and their contents.
• Responsible for setting buffet stations which may include décor.
• Running food to suites and concessions as needed.
• Serve and clear food and beverage quietly, professionally, and quickly, using proper serving and clearing techniques.

 Performs other related duties as required.

Education and/or Experience:

• High School diploma or equivalent preferred 
• Knowledge of upscale/VIP service styles preferred.  
• Live within or near Durham, NC.

Specialized Qualifications:

• Excellent listening and communication skills
• Strong Customer Service skills with the desire to go above and beyond a client’s needs.
• The ability to work alone and as a team.
• The ability to learn and adapt quickly.

Work Environment 

The work environment for this position will be event operations and working out of the Football Stadium or similar venues. This position will often move throughout campus and stadium grounds on different terrains.

Uniform Requirements

Adherence to Company Uniform Requirements outlined in the Associate Handbook, uniform requirements outlined in your orientation guidelines.

Physical Demands:

• Prolonged periods of being in one place, moving through an event space, and traveling from venue to venue. 
• Bending, lifting, scooping, and carrying miscellaneous equipment and food items. 
• Ability to perform physical tasks, such as but not limited to, lifting up-to 30 pounds.

COMPANY CORE VALUE AND COMPETENCY REQUIREMENTS

• Business Acumen - Demonstrate comprehension of the job, including policies, practices, and relationships.  Possess the expertise and skill levels required of the job and perform with quality.
• Dedication - Dependable, reliable and follows through on projects from inception to completion.  Willing to put in as much time as necessary to complete tasks.  Demonstrate a win-win attitude: “see it, own it, solve it.”
• Ethics and Integrity - Acts with integrity, honesty and knowledge that promote the company’s culture, values and beliefs while maintaining the highest standards of professional conduct. 
• Safety & Security - Observe safety and security standards.  Use equipment and materials properly.  Comply with safety standards and personal protective equipment requirements.  Report potential unsafe conditions or practices to appropriate person immediately.  Promote restaurant safety, cleanliness and security compliance at all times.
• Teamwork - Cooperate and be willing to work as a team player to achieve goals and tasks accurately, efficiently and timely.
• Communication - Communicate clearly and effectively with mutual respect, understanding and trust to fellow associates, managers, supervisors and guests. Listen carefully to opinions and views of others; state understanding of what has been heard. 
• Initiative - Contribute new ideas and suggestions to enhance productivity and efficiency.  Be proactive in troubleshooting problems or issues and take action to mitigate potential problems.
• Adaptability & Planning - Possess the ability to learn new tasks and adjusts well to new situations.  Perform well under tight time schedules and pressures to change direction quickly.
• Service Orientation - Demonstrates a sense of urgency. Is welcoming, friendly and smiles when visible to guests.   

Position Salary & Benefits:

• Competitive pay starting at $18/hr.
• Benefits include daily meal per shift.
• Opportunity for advancement. Proof of the Pudding is consistently seeking to amplify talented team member’s roles.
• On-the-job training that can be applied industry wide. 
• A flexible work schedule, excluding home football/basketball game days,
• Working at one of the most scenic and iconic facilities in North Carolina.

Proof of the Pudding and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, s ex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.