Event Captain - Off Premise

Proof of the Pudding has spent the past four decades providing innovative menus, services, design expertise and event experiences to clients throughout Atlanta and beyond. As a preferred caterer to over 50 venues in and around Atlanta, our Off-Premise team spearheads event innovations and culinary experiences to a range of events from weddings, holiday parties, corporate retreats, and social gatherings.

We are seeking Event Captains to help facilitate off-premise events and to provide Front of House leadership on-site at events. This position will report to our corporate office in West Midtown and will travel to events throughout the Atlanta Metro area and beyond. The position will report to the Operations Manager and HR department.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensure the setting of tables/buffets are accurate according to diagram and/or sample table.
• Managing time effectively to ensure all BEO items are completed prior to service times.
• Delegating tasks to team members based on their positions and talents.
• Managing the team that is scheduled to run each event.
• Responsible for setting buffet stations which may include décor, linens, and china.
• Responsible for unloading/loading off-premise event trucks safely and effectively.
• Ensure the client is communicated with and checked in on throughout the event.
• Serve and clear food and beverage quietly, professionally, and quickly, using proper serving and clearing techniques.
• Keep work area clean, and coordinate actions with the banquet team members, and all other members of the front and back of the house to ensure flawless customer service.
• Maintain good grooming and personal hygiene.
• Adhere to food safety best practices and policies.
• Hands-on involvement in events includes a variety of physical tasks, such as the lifting of heavy objects, handling food and alcohol, loading serving carts and trays, stocking supplies, and garbage removal.
• Reporting to the Operations Manager and performing any tasks assigned in order to execute a flawless event.

Performs other related duties as required.

Education and/or Experience:

• Experience leading a food & beverage team is required, experience in off-premise catering is preferred
• Proven customer service skills, experience communicating with clients at events
• Must be effective at multi-tasking

Specialized Qualifications:

• Excellent listening and communication skills
• Renowned time management and organization skills
• Strong Customer Service skills with the desire to go above and beyond a client’s needs
• The ability to work alone and as a team
• Strong attention to detail and the ability to learn and adapt quickly

Work Environment 

This position may report to the Proof of the Pudding West Midtown Corporate Office or directly report to offsite locations. This position will require traversing different terrains while lifting and moving product, equipment, and food items. This position could also drive or ride to events across the greater Atlanta region where the work environments may be buildings, temporary structures, or outdoors.

Uniform Requirements

Adherence to Company Uniform Requirements outlined in the Associate Handbook, uniform requirements outlined in your orientation guidelines

Physical Demands:

• Prolonged periods of standing, moving through an event space, and traveling from venue to venue
• Bending, lifting, scooping, and carrying miscellaneous equipment and food items
• Ability to perform physical tasks; such as but not limited to, lifting approx. 30 lbs.

CORE VALUE AND COMPETENCY REQUIREMENTS

• Business Acumen - Demonstrate comprehension of the job, including policies, practices, and relationships.  Possess the expertise and skill levels required of the job and perform with quality.
• Dedication - Dependable, reliable and follows through on projects from inception to completion.  Willing to put in as much time as necessary to complete tasks.  Demonstrate a win-win attitude: “see it, own it, solve it.”
• Ethics and Integrity - Acts with integrity, honesty and knowledge that promote the company’s culture, values and beliefs while maintaining the highest standards of professional conduct. 
• Safety & Security - Observe safety and security standards.  Use equipment and materials properly.  Comply with safety standards and personal protective equipment requirements.  Report potential unsafe conditions or practices to appropriate person immediately.  Promote restaurant safety, cleanliness and security compliance at all times.
• Teamwork - Cooperate and be willing to work as a team player to achieve goals and tasks accurately, efficiently and timely.
• Communication - Communicate clearly and effectively with mutual respect, understanding and trust to fellow associates, managers, supervisors and guests. Listen carefully to opinions and views of others; state understanding of what has been heard. 
• Initiative - Contribute new ideas and suggestions to enhance productivity and efficiency.  Be proactive in troubleshooting problems or issues and take action to mitigate potential problems.
• Adaptability & Planning - Possess the ability to learn new tasks and adjusts well to new situations.  Perform well under tight time schedules and pressures to change direction quickly.
• Service Orientation - Demonstrates a sense of urgency. Is welcoming, friendly and smiles when visible to guests.   

Position Salary & Benefits:

• Competitive pay based on experience.   
• Benefits include daily meals per shift.
• Flexible schedule, in a unique and exciting work locations.
• Opportunity for advancement.
• On-the-job training that can be applied industry wide. 

Proof of the Pudding and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.

Salary : $20 - $21