Concessions Supervisor - Dallas Arboretum & Botanical Gardens

Proof of the Pudding (POP) is an award-winning catering company throughout the Southeast with a commitment to creating quality culinary innovations. This standard is upheld through our extensive off-site catering and special events operations, providing elevated food and beverage experiences at a wide range of private and public events, corporate functions, festivals, and special occasions.

Proof of the Pudding is looking for team members who will be responsible for supervising food service operations at a variety of off-site catering events. The ideal candidate is flexible, dependable, and comfortable leading teams in fast-paced event environments. We are offering competitive pay and on-the-job training while working at diverse and unique event locations throughout the region.

Key Responsibilities:

• Ability to work with new team members event-to-event to provide excellent customer service in a fast-paced environment.
• Manage the personnel in one or multiple food service areas ensuring hot food is hot, cold beverages are cold, and speed of service standards are met.
• Delegate tasks in an upbeat and courteous manner. Follow up with team members and coach them on-the-fly while understanding there is not a one-size-fits-all method.
• Perform pre- and post-event responsibilities with team members.
• Oversee food operations while practicing and abiding by local and state food safety laws.
• Ensure completion of cleaning & sanitizing checklists, time-temperature logs, inventory counts, cash management, and other operational functions.

Performs other related duties as required 

Education and/or Experience Qualifications:

• Must have previous catering or food service experience with progressing responsibilities.
• High School diploma or equivalent. (Preferred)

Specialized Qualifications:

• A people person that, above all else, provides excellent service to guests.
• Someone that is team-oriented, courteous, able to delegate tasks, and firm in maintaining standards.
• Flexible availability to work a variety of event days and times, including evenings and weekends.
• ServSafe Certified. (Preferred)

Work Environment

The work environment for this position will consist of off-site catering and special event operations at various venues and locations. This position may involve working on different terrains and frequently moving throughout event spaces. This role may work with kitchen and service equipment including food warmers, heat lamps, coolers, and more.

Uniform Requirements

Adherence to Company Uniform Requirements outlined in the Associate Handbook and orientation guidelines.

Physical Demands:

• Prolonged periods of standing and moving through event spaces.
• Bending, lifting, scooping, and carrying miscellaneous equipment and food items.
• Ability to perform physical tasks, including lifting approximately 30 lbs.

CORE VALUE AND COMPETENCY REQUIREMENTS 

• Business Acumen - Demonstrate comprehension of the job, including policies, practices, and relationships.  Possess the expertise and skill levels required of the job and perform with quality. 
• Dedication - Dependable, reliable and follows through on projects from inception to completion.  Willing to put in as much time as necessary to complete tasks.  Demonstrate a win-win attitude: “see it, own it, solve it.” 
• Ethics and Integrity - Acts with integrity, honesty and knowledge that promote the company’s culture, values and beliefs while maintaining the highest standards of professional conduct.   
• Safety & Security - Observe safety and security standards.  Use equipment and materials properly.  Comply with safety standards and personal protective equipment requirements.  Report potential unsafe conditions or practices to appropriate person immediately.  Promote restaurant safety, cleanliness and security compliance at all times. 
• Teamwork - Cooperate and be willing to work as a team player to achieve goals and tasks accurately, efficiently and timely. 
• Communication - Communicate clearly and effectively with mutual respect, understanding and trust to fellow associates, managers, supervisors and guests. Listen carefully to opinions and views of others; state understanding of what has been heard.   
• Initiative - Contribute new ideas and suggestions to enhance productivity and efficiency.  Be proactive in troubleshooting problems or issues and take action to mitigate potential problems. 
• Adaptability & Planning - Possess the ability to learn new tasks and adjusts well to new situations.  Perform well under tight time schedules and pressures to change direction quickly. 
• Service Orientation - Demonstrates a sense of urgency. Is welcoming, friendly and smiles when visible to guests.     

Position Salary & Benefits:

• Competitive pay.
• Free food and beverage while working.
• Opportunity for advancement. Proof of the Pudding is consistently seeking to amplify talented team members’ roles.
• On-the-job training that can be applied industry-wide.
• A flexible work schedule based on event needs.
• Opportunity to work at a wide variety of unique and exciting event venues.

Proof of the Pudding and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.