What are the responsibilities and job description for the Senior Cloud Analyst - CX/DM position at Pronix Inc?
we are hiring for Senior Cloud Analyst – CX/DM
Location: Rogers, AR
Duration : Full-Time
Job Description
We are looking for a Senior Cloud Analyst who will serve as a subject matter expert in cloud-based business applications, with a primary focus on Oracle CX Sales Cloud / CRM and related Oracle Cloud solutions.
The candidate will work closely with business and IT stakeholders to design, configure, implement, integrate, maintain, and support enterprise cloud applications.
Key Responsibilities
- Configure, implement, deploy, and support Oracle Cloud applications.
- Serve as the primary SME for Oracle CX Sales Cloud / CRM.
- Support CRM modules including Accounts, Contacts, Leads, Opportunities, Forecasting, Activities, and Service Request Management.
- Support Oracle ERP Cloud / Oracle Fusion Cloud modules and integrations.
- Integrate Oracle Fusion Cloud with internal and external systems.
- Analyze business and system processes and recommend improvements.
- Support application interfaces, data loads, reporting, and cloud architecture.
- Manage legacy system migration and modernization initiatives.
- Provide functional and technical support to end users.
- Participate in application upgrades, patching, testing, and production support.
- Work with IT teams, architects, developers, and business stakeholders.
- Participate in Agile development and IT strategic planning.
- Lead or significantly contribute to CRM implementations from requirements through go-live.
Salary : $90 - $110