Automotive Service Advisor | $60K-$75K+ | M-F

Automotive Service Advisor | $60K–$75K Earning Potential | No Weekends | Ness Automotive

Ness Automotive

• Location: Lodi, WI
• Schedule: Monday–Friday | No Weekends
• Earning Potential: $60,000–$75,000 annually, based on experience, performance, and commission earnings
• Pay Type: Commission with Draw

How to Apply (Important)

We move fast — and so should you.

Step 1: Apply

Step 2: Complete a quick phone interview with our AI assistant “Paige” (takes about 10 minutes)

After you apply, you'll receive an automated text message with a phone number you can call at your convenience to complete the interview. Candidates who complete the Paige interview get priority.

About Ness Automotive

Ness Automotive is seeking an experienced Automotive Service Advisor to join its family-owned repair shop, established in 1965.

Led by a former automotive technician, the business emphasizes quality repairs and customer service. The clean, organized facility has 19 service bays and 15 lifts, with consistent year-round workflow.

Key Responsibilities

• Greet customers, assess vehicle concerns, and document service requests.
• Create and manage repair orders from intake through completion.
• Prepare estimates and explain recommended maintenance and repairs using Digital Vehicle Inspections (DVIs).
• Obtain customer authorization for repairs.
• Keep customers informed of repair progress and service updates.
• Use Tekmetric Shop Management System and Shopgenie CRM for service documentation and customer communication.

Qualifications

• Required: At least 1 year of Automotive Service Advisor experience.
• Required: Automotive industry knowledge, including maintenance and repair processes.
• Required: Strong customer service, communication, and problem-solving skills.
• Preferred: Experience in an independent automotive repair shop.
• Preferred: Familiarity with domestic, Asian, and European vehicles.
• A Plus: Leadership or mentoring experience.

Compensation & Benefits

• Pay Structure: Commission with draw; annual earning potential is based on experience and performance.
• Health Insurance: 50% of employee and family coverage costs paid by the shop, with a $500 deductible plan.
• Retirement & Profit Sharing: SIMPLE IRA and profit-sharing benefit.
• Paid Time Off: Paid vacation and holidays.
• Performance Reviews: At least twice annually.

Why Work Here?

• Work-Life Balance: Monday–Friday schedule with no weekends.
• Consistent Workflow: Steady repair activity throughout the year.
• Modern Equipment: Diagnostic equipment, scan tools, and digital shop management systems.

Ready to take the next step in your automotive career? Apply today to explore this Automotive Service Advisor opportunity with Ness Automotive through Promotive.

Additional Requirements

Some positions may require a valid driver's license, motor vehicle record review, background screening, drug or alcohol screening, or other job-related pre-employment requirements based on the duties of the position, the client's lawful requirements, and applicable law. Any screening will be conducted at the legally permitted stage and in accordance with applicable federal, state, and local law. Qualified applicants, including those with criminal histories, will be considered in accordance with applicable law.