What are the responsibilities and job description for the Senior Dental Treatment Coordinator position at Promenade Dentistry?
About Us
Located in a vibrant community, our state-of-the-art Dental and Wellness Center specializes in biological dentistry, functional medicine, IV therapy, and biohacking technologies. We are an out-of-network, relationship-based practice that prioritizes clinical excellence, integrity, and patient education. Our environment is modern, calm, and wellness-focused, attracting patients who are highly engaged in their health.
Position Summary
We are seeking a seasoned, high-level Dental Treatment Coordinator with 10 years of experience to lead our patients through complex treatment journeys with confidence, clarity, and warmth.
This is not an entry-level role. You will function as a trusted advisor and strategist—partnering closely with the doctors, presenting comprehensive treatment plans, overseeing case acceptance, and ensuring an elevated patient experience from first consult through completion of care.
Key Responsibilities
- Confidently present comprehensive, high-value treatment plans, including phased and multidisciplinary cases
- Educate patients on procedures, timelines, biological/holistic benefits, and expected outcomes
- Guide patients through financial arrangements, including fees, payment options, and out-of-network details
- Achieve strong case acceptance through relationship-building, clear communication, and follow-up systems
- Coordinate and oversee scheduling of treatments, consults, and follow-up visits to keep cases on track
- Collaborate closely with doctors, front office, and clinical team to ensure a seamless, concierge-style patient experience
- Maintain accurate, detailed records and uphold all HIPAA, compliance, and office standards
- Help refine and improve front office systems, scripts, and workflows to support growth and efficiency
- Represent and protect the practice's brand, philosophy, and high standards in every patient interaction
Qualifications
- 10 years of experience as a Treatment Coordinator or in a senior dental front office role
- Proven success presenting and closing high-value treatment plans in an out-of-network or fee-for-service setting
- Strong understanding of dental procedures, terminology, and treatment sequencing
- Experience with dental software (e.g., Dentrix preferred)
- Exceptional verbal and written communication skills; comfortable having confident, money-related conversations
- High emotional intelligence, empathy, and professionalism—able to build trust quickly
- Highly organized, proactive, and accountable, with a track record of owning results rather than just tasks
What We Offer
- Competitive compensation commensurate with experience and performance
- A collaborative, wellness-focused team culture that values growth and integrity
- A beautiful, modern facility with advanced dental, medical, and wellness technologies
- Opportunities to expand your skill set in biological dentistry, functional wellness, and patient education
- Staff discounts on wellness services and support for continuing education
Apply Now
If you are a high-level Treatment Coordinator who thrives in a wellness-driven, out-of-network practice and loves helping patients say "yes" to life-changing care, we'd love to speak with you.
Job Type: Full-time
Pay: $ $45.00 per hour
Expected hours: 40 per week
Benefits:
- Continuing education credits
- Employee discount
- Paid sick time
- Paid time off
Application Question(s):
- Are you available to work on some Saturdays?
Experience:
- Treatment Coordinator: 10 years (Required)
Work Location: In person
Salary : $45