What are the responsibilities and job description for the Patient Services Coordinator - Ortho position at ProMedica?
Location:
Physicians - OrthopaedicDepartment:
OrthopaedicsWeekly Hours:
40Status:
Full timeShift:
Days (United States of America)Job Summary:
As the first team member a patient interacts with at a physician practice, the Patient Service Coordinator creates a positive, inviting tone.
In this role, you greet and register patients, answer phone calls, take messages and schedule and reschedule patient appointments. You will also maintain the provider's schedule.
You will assist the clinical staff with outgoing calls to patients, pharmacies or other providers as needed.
The above summary of accountabilities is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.
REQUIREMENTS
- High school diploma or equivalent
1 year experience in a customer service or clerical setting
PREFERRED REQUIREMENTS
- Associates degree
- Working knowledge of medical terminology, third party billing and referral procedures
- Experience with EPIC EMS
- 3 years' experience in a clerical or office function
- 1 year experience in a medical office setting