What are the responsibilities and job description for the Customer Service Representative position at Prolific Evolutions New York?
At Prolific Evolutions, we specialize in in-person engagement strategies that connect brands with their audiences through meaningful conversations and exceptional service. Our campaigns are built on clarity, confidence, accountability, and delivering outstanding customer experiences at every touchpoint.
As a Customer Service Representative, you will serve as a frontline ambassador, engaging directly with customers, providing accurate information, and representing brands with professionalism and enthusiasm.
This is an entry-level position with paid training provided, offering hands-on experience and opportunities to build valuable skills in customer service and communication.
What You’ll Do as a Customer Service Representative:
- Greet and engage customers in high-traffic retail settings through one-on-one interactions
- Identify customer needs and clearly present products and services in person
- Provide accurate information to support confident purchasing decisions
- Deliver a positive, professional, and personalized customer experience
- Address customer questions and concerns with empathy and a solutions-focused approach
- Support individual and team performance goals to ensure successful campaign execution
- Participate in ongoing sales and customer service training
- Share feedback and insights to help improve customer experiences and overall campaign effectiveness
Customer Service Representative Qualifications:
- Previous experience in customer service or sales preferred.
- A people-oriented communicator with an authentic desire to help others.
- Able to maintain professionalism in diverse environments and during fast-paced interactions.
- Comfortable interpreting customer needs and responding with clarity and empathy.
- A team player who thrives on collaboration, training, and ongoing growth.
Customer Service Representative Schedule & Work Environment
This is a full-time, on-site position requiring availability on both weekdays and weekends.
Compensation & Benefits
- Competitive hourly base pay plus performance-based bonuses
- A starting earnings of $800 weekly, depending on hours worked and individual performance
- Flexible schedule
- Opportunities for career growth and advancement
Location Requirement
- Candidates must be able to commute to our office daily and surrounding retail locations
Pay: $900.00 - $1,300.00 per week
Work Location: In person
Salary : $900 - $1,300