Audio Visual Technician

Job Title: AV Specialist

Location: Washington, D.C. 20037

Duration: 06 Months

Job Description:

• Provide day-to-day support for audio-visual (AV/VTC) systems, meetings, and video calls
• Set up, test, and troubleshoot AV equipment (Crestron, Extron, QSys, MS Teams)
• Deliver live, in-room and remote technical support for meetings and executive users
• Handle help desk tickets, calls, and real-time issue resolution
• Maintain, monitor, and document AV systems and equipment performance
• Manage IT tools like Intune, Azure, Bomgar, Active Directory, and inventory systems
• Train users on AV systems and presentation tools
• Support IT infrastructure including remote access, connectivity, and telephony

Requirements:

• 3 years of hands-on AV and desktop support (Tier 2 level)
• Experience with AV platforms (Crestron, Extron, QSys) and IT tools (Intune, Azure, Bomgar)
• Ability to handle live issues and work flexible hours if needed