What are the responsibilities and job description for the Patient Navigator position at projectrenewal?
Title: Patient Navigator
Program: East Williamsburg Men’s Shelter
Salary: $31,000-$33,275
Overall Responsibilities
Under the direction of the Shelter Director and Director of Social Services, the Patient Navigator works as a member of the clinic team to facilitate client’s access to physical and behavioral health care.
Essential Duties and Responsibilities:
The essential duties of the Patient Navigator include but are not limited to the following activities:
- Identify, refer and schedule clients in need of services including substance abuse treatment, psychiatric services, physical exams, tuberculosis screening, HIV testing and screening and treatment of chronic illnesses.
- With authorized use of the agency van, transport clients to scheduled medical, housing and other related appointments.
- Provide individual and group counseling and support services to program participants.
- Work with the clinical and medical team to arrange medical appointments, confirm appointments and all other activities required to improve client compliance.
- Work with patients who have complex medical illness requiring frequent appointments in clinic and to specialists, including assisting with transportation and obtaining records from outside medical providers.
- Work with the clinical and medical team to assist residents with enrollment in Medicaid.
- Facilitate communication between clinics and all team members regarding health issues of shelter residents.
- Track client hospitalizations and follow up with local hospitals for clients who have been admitted for over 24 hours.
Qualifications:
- NY State Driver’s License without points
- Minimum one (1) year experience in a social service or health care setting preferred
- Intermediate keyboarding and computer literacy
- Strong ability to set priorities and follow up.
- Excellent oral, writing, and listening skills.
- Proficiency in Microsoft Office Suite, especially MS Word and EXCEL
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Strong ability to interface with clients as well as all levels of staff
Salary : $31,000 - $33,275