QIDP for Residential Services

Summary: The QIDP/Program Manager is responsible for direct supervision and the daily operation of Residential Program for persons’ with disabilities.

Essential Duties and Responsibilities:

1.      Supervise the progress of each persons’ with disabilities to include: writing the Individual Support Plan (ISP) and Behavior Support Plans (BSP) documents, chairing ISP/BSP meetings, developing training and service objectives, and instructing staff on continuous implementation of ISP’s and BSP’s.

2.      Maintain frequent and consistent contact with representatives of DDS .

3.      Supervise and develop Direct Service Professionals to include: in-servicing and timely submission of new-hire documentation, immediate submission of Payroll change Notices for any changes made in an employee’s schedule/status, scheduling monthly staff meetings, performance appraisals, disciplinary action, and management of daily operations of staffing.

4.      Execute and provide input for new strategies and programs to attract persons’ with disabilities and establish/develop/conduct facility tours .

5.      Prepare and evaluate employee job performance, make recommendations regarding personnel action to management, assign staff duties, develop staff schedules, and coordinate staff leave time.

6.     Monitor and document process of clients to include: data collection, periodic progress reports, and other documentation as stipulated by state governing bodies or by company management.

7.     Develop and supervise implementation of ISP/BSP and closely monitor staff for correct implementation and effectiveness. Also responsible for the determination of effectiveness of the program.

8.     Coordinate activities in the  community including day training and/or employment and recreational activities.

9.     Develop and maintain positive relationships with staff, persons’ with disabilities served, families, case managers, and other agencies.

10.  Manage health and safety of persons’ with disabilities through preventive techniques, provide management of minor illnesses or injuries, and render assistance in medical , emergency.  Schedule and coordinate medical appointments as needed.

11.  Maintain and implement ongoing compliance with federal and state regulations/standards including Medicaid Waiver.

12.  Provide on-site review and oversight of the facility including routine maintenance, vehicle maintenance, and compliance of health, safety, petty cash, and regulatory requirements.

13.  Manage finances in compliance with the facility budget including overtime, residential and household accounts, grocery shopping, and general management of the facility.

14.  Attend meetings and in-service training as scheduled and conduct in-service training to direct care staffing as needed.

15.  Share on-call responsibilities as necessary.

16.  Other duties as assigned.

Education and/or Experience:

1.      Bachelor’s degree in Human Services or related field

2.      Two years of verifiable experience directly related to the care of persons’ with disabilities.

Certificates, Licenses or Registrations:

Must have a valid driver's license and a clear driving record; must have cleared and approved criminal record check; must have legal status in the U.S.; must hold First Aid/CPR certification

Other Competencies (skills, abilities, behavior)

1.      Must possess a commitment to the belief that all people have the right to dignity, respect, opportunity and full community inclusion.

2.      Must have a philosophy that is consistent with the Mission, Vision and Core Values of the organization.

3.      Strong written and oral communication skills.

4.      Must be well organized, accurate, efficient, dependable, and able to treat sensitive information with confidentiality.

5.      Should be self-starter, energetic, flexible, and able to function independently while working within a team atmosphere.

6.      Possess excellent leadership, crisis intervention and conflict resolution skills.

7.     Must be able to stay up-to-date with regulatory or legislative changes that may affect their programs.

Physical Demands:

Must have ability to travel among assigned sites; must be able to assist with a two-person lift of an adult; must be able to do frequent bending and lifting; and must be able to stand for eight (8) hours at a time.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Working conditions are normal for an office and direct care environment.
• Work may require weekend and evening work.
• Work may require infrequent overnight shifts and calls .