Case Manager

Case Manager Job Responsibilities

1. Oversee, maintain, monitor, and supervise (1) caseload with consists of 30-40 consumers
2. Coordinate necessary meetings and have appropriate documentations at meetings (30 day Review, 6th Month Review, Pre ISP, ISP, Case Conference, etc)
3. Monitor and track adaptive equipment to report any and all damaged, broken, lost adaptive equipment to DDS Adaptive Equipment Coordinator, DDS Service Coordinator, Residential Provider)
4. Ensure that mealtime protocols are being met and notify appropriate persons when appropriate
5. Create person-centered long term objectives and goals
6. Ensure that contact information for each person is updated an accurate
7. Completion of annual documents needed for ISP meetings (Functional Analysis Assessment, PPP, Personal Centered Thinking Tool, LON)
8. Monitor and response to MCIS Dashboard Issues
9. Creating, distributing, and uploading of quarterly reports according to DDS policy
10. Send Reports to Court Reps by assigned due date
11. Ensure outside agencies are receiving necessary documents and reports
12. Ensure that person’s legal guardians and/or family members are notified about Human Rights Committee Meetings
13. Completing of Therap Quarterly Reports in a timely manner
14. Use Therap Progress notes to create monthly summaries in quarterly reports
15. Checking of ISP amendments daily
16. Act as a liaison/advocate for PRD and all waiver services provided by the company
17. Print out and monitor Service Authorizations and communication with Accounting Department
18. Communicate with appropriate DDS personnel in regard to SA and PA issues
19. Print out ISP in timely manner and all supporting documents
20. Request and receive, and distribute correspondence for outside providers to appropriate departments
21. Ensure annual ISP Training and Emergency Staffing Training and new employee ISP Trainings (Phase II Training) are completed
22. Train program staff on person-centered goals and objectives
23. Create community outing letters for residential providers
24. Sign and approve community outings
25. Ensure program staffs are completing daily body observations, monthly attendance, interval documentation. etc.
26. Communicate with DDS Service Coordinator in regards to major status changes in goals so that the ISP can be amended
27. Act as support staff (spot treatment studios as needed/assist during fire drills)
28. Assist in other work tasks as needed
29. Attend DDS trainings, presentations, and forums
30. Act as a mandatory incident reporter for incidents witnessed, informed, or discovered
31. Attend management meetings
32. All other PRD policies and procedures, PPD test, CPR first aid AED certification, etc.
33. Contribute to and maintain a positive work climate and attitude.
34. Contribute talent and skills to the overall team effort
35. Perform other duties as assigned