What are the responsibilities and job description for the Health Homes Plus Case Manager position at Project Hospitality?
SUMMARY:
The Health Home Plus (HH ) Care Manager is expected to provide intensive case management services to adults with Serious Mental Illness (SMI) enrolled in the HH program.
RESPONSIBILITIES:
- Maintain a caseload of up to 20 clients, conducting assessments, developing care plans, providing service referral/navigation and crisis intervention
- Recommend and implement strategies to persuade members to fully participate in the program
- Accurately document services and outcomes to ensure compliance with billing and quality standards
- Deliver a minimum of 4 HH core services monthly—2 must be face-to-face
- Adhere to organizational protocols and contractual obligations from CBC, OMH and DOH under the HH program model
- Attend regular internal team meetings to review caseload progress and goal attainment
- Provide coordination with behavioral health or medical providers, facility or family members and/or community agencies regarding treatment and/or care plan issues
- Monitor client’s progress toward their care plan goals via telephone and/or in-person visits, and document via care plan outcomes and detailed progress notes
- Work with clients to break through barriers to member goals and to assist clients in advocating for themselves and move toward self-sufficiency
- Follow-up with clients for a period of time after successful completion of their primary goals to assure member stability
QUALIFICATIONS:
- Master’s degree in an applicable field and 1 year of experience; OR
- Bachelor’s degree in an applicable field and 2 years of experience; OR
- CASAC and 2 years of Experience; OR
- Bachelor’s degree or higher in ANY field with either: 3 years of Experience or 2 years of experience as a Health Home care manager serving the SMI or SED population
- Ability to work in a fast-paced environment
- Prior experience working with at-risk populations needed
- Strong written and communication skills are required
- Time management is essential with an ability to handle competing priorities in a timely fashion
- Must have the ability to work with Microsoft Office; Word, Excel etc. and utilize web-based reporting platforms
- Physical ability to perform the essential job functions are needed
- The Agency reserves the right to review and change job duties and responsibilities as the need arises
- This job description does not constitute a written or implied contract of employment
Salary : $68,000