On Call shelter Support

Organization: Project Homeless Connect Washington County

Position: On-call Shelter Support

Status: Part-time. Hours Vary Based on Shelter Needs

Hours: Day Shift, Night Shift, Weekend

Reports To: Shelter Assistant Manager

Compensation: Hourly – starting at $23 / hour

Location: 315 SW 17th Ave. Hillsboro, OR 97123

Position Closes: Open Until Filled

Project Homeless Connect Washington County (PHC/PHCWC) is a nonprofit organization dedicated to empowering individuals experiencing houselessness by meeting them where they are and walking with them on their unique journeys toward stability and self-reliance. Our multi-pronged approach, built on trusting relationships, includes collaborative one-day resource events, a street outreach team, an access center, peer mentors, shelter services, and housing resources with case management. Utilizing trauma-informed care, a DEI lens, and best practices, we are working to end houselessness and transform the lives of those we serve. Our vision is to ensure that all people in Washington County have a stable place to call home by working together with partner agencies and government bodies to provide a high-quality, integrated system of services.

Why Work With Us? PHC is driven by a strong set of values: Passion, Humanity, Connection, Wellness, and Collaboration. We are committed to transforming lives and fostering an inclusive, compassionate, and supportive environment for both our staff and those we serve. Our staff is passionate about making a meaningful impact, and we strive to create a workplace where every team member’s contributions are valued. We actively promote equity and inclusion, ensuring that our programs and staff culture are accessible and equitable for all, regardless of race, ethnicity, faith, culture, language, disability, gender, gender identity, sexual orientation, or family status. At PHC, you will be part of a dedicated team working to create lasting, positive change in the lives of those we serve.

Position Overview: The On-Call Shelter Support Staff plays a pivotal role within our organization, offering vital assistance in covering Shelter due to staffing shortages. This part-time position is essential for the shelter's overall operations and is dedicated to safeguarding individuals experiencing homelessness.

Primary Responsibilities:

• Shelter Operations: Assist in the setup, maintenance, and safe operation of the shelter to ensure the well-being of all participants.

• Client Support: Provide compassionate support and assistance to shelter residents, recognizing the unique challenges they face.

• Safety Measures: Implement and uphold safety protocols to guarantee the security of shelter occupants and staff.

• Communication: Maintain effective communication with shelter management and fellow staff members to ensure coordinated efforts.

• Documentation: Complete accurate and timely documentation of shelter activities, including participant counts, incidents, and any notable occurrences.

• Flexibility: Demonstrate flexibility in scheduling to accommodate the unpredictable needs of the business.

Minimum Qualifications:

• Highschool diploma or equivalent

• Experience working with participants with mental health disorders, chronic health issues, substance use disorders, and disabling conditions.

• Experience in the following areas: chronic homelessness, outreach and engagement strategies, housing navigation, best practice models, mental health and substance use disorder services, crisis intervention, suicide assessment and prevention.

• Working knowledge of Microsoft Office products, including Word and Excel.

• Passion for ending homelessness.

• Ability to work as a member of a team and independently.

• Strong people skills.

• Ability to work effectively with people of varying racial, ethnic, cultural, educational, and socio-economic backgrounds.

Experience Preferred:

• An understanding of the unique needs and struggles of individuals with high barriers to employment and housing.

• Certified Peer Support Specialist Mental Health and Addiction.

• Knowledge of local programs available for unemployed individuals.

• A preference may be given to an individual who has similar life experience, either as a formerly homeless person or person with high barriers to employment.

• A preference may be given to speakers of two or more languages.

• Knowledge, experience, or training in mental health work, crisis de-escalation, conflict resolution, and/or providing trauma-informed care.

To Apply: Please send include the following:

A chronological resume without a personal photo

A cover letter that states your background, skills, and abilities to align with this position.

Thank you for exploring an opportunity to be employed with us!

PHC values diversity in its workforce and is an equal opportunity employer. BIPOC candidates are encouraged to apply.

Job Type: Part-time

Pay: From $23.00 per hour

Expected hours: 5 – 30 per week

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $23