What are the responsibilities and job description for the Field Service Technician position at ProHygiene?
Company Overview
ProHygiene is a leading provider of professional hygiene systems, dedicated to delivering innovative and reliable solutions that promote health and safety across various industries. We are committed to excellence, continuous improvement, and supporting our team members in achieving their full potential.
ProHygiene is growing, and we are looking for a Service Technician to join our team!
If you are a responsible, organized, hands-on person who enjoys solving problems and working directly with customers, we want to meet you!
As a Service Technician, you will be part of our technical team and will be responsible for installing, maintaining, and repairing our professional hygiene, scenting, and purification systems at different commercial locations.
What We Offer
- Opportunity to increase your earnings through performance and commissions.
- Field-based work throughout Miami-Dade, Broward and Palm Beach
- Training on our equipment and solutions.
What You Will Do
- Travel to customer locations throughout Miami-Dade, Broward and Palm Beach
- Install hygiene, scenting, and purification systems and equipment.
- Perform preventive and corrective maintenance.
- Diagnose and repair equipment directly at customer locations.
- Test equipment connections and proper operation.
- Recommend appropriate locations for equipment installation.
- Explain the basic operation of newly installed equipment to customers.
- Troubleshoot technical issues during service visits.
- Keep service records and notes up to date.
- Keep the company vehicle clean and in good working condition.
- Collect customer payments when applicable.
- Represent ProHygiene professionally when interacting with customers.
- Perform other duties related to the position as assigned.
Required Qualifications
- Bilingual Spanish/English
- At least 2 years of experience as a Service Technician, Field Technician, Installer, or in a similar position.
- Valid driver's license and good driving record.
- Ability to drive and travel daily between multiple customer locations.
- Experience or demonstrated ability to install, diagnose, and repair equipment.
- Ability to use GPS and navigation applications.
- Strong communication and customer service skills.
- Ability to work independently and solve problems in the field.
- High school diploma or equivalent.
- Must meet the security, identification, and access authorization requirements established by government facilities and other customer locations serviced by the company.
Preferred Qualifications
- Previous field technician experience.
- Experience with scenting, purification, commercial hygiene equipment, or similar systems.
- Basic knowledge of electrical connections, wiring, and hand tools.
- Experience performing preventive and corrective maintenance.
- Experience using CRM or route management applications.
- Experience working in commercial, corporate, or government facilities.
- Professional appearance and strong customer service skills.
- Willingness to learn and grow professionally.
What We Are Looking For
We are looking for someone who is responsible, punctual, organized, and solution-oriented, with initiative and the ability to represent ProHygiene professionally in front of our customers.
We are not simply looking for someone who knows how to install equipment. We are looking for someone who can solve problems, communicate effectively with customers, and provide high-quality service on every visit.
If you enjoy field work, learning new things, and working in a dynamic environment, we want to hear from you!
Schedule
Full-Time | Monday–Friday 8:30am -5:00 pm
ProHygiene is a leading provider of professional hygiene, scenting, and purification solutions for businesses.
www.prohygiene.com
Pay: From $42,000.00 per year
Benefits:
- Dental insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $42,000