What are the responsibilities and job description for the Patient Experience Specialist position at ProgressiveHealth?
Patient Experience Specialist – ProgressiveHealth Rehabilitation Solutions, Inc | Peachtree City, GA
We are looking for an energetic person who can work as a Patient Experience Specialist/Rehab Tech in our outpatient therapy team. The role of Patient Experience Specialist/Rehab Tech contributes to a safe, motivating, and organized clinical environment for our clients and our team of professional therapists. This is a wonderful opportunity to expand your knowledge and gain experience in a clinical setting. Come be a part of a growing organization in a progressive, supportive, and innovative environment!
What will you be doing in this dual role?
- Assisting in front office tasks which may include greeting patients, answering the telephone, supporting registration, data entry, filing, and patient record upkeep
- Safeguarding and escorting patients from one location to another, if needed
- Facilitating an efficient environment for coworkers
- Coordination and performance of all front office operations
- Collecting payments for services (PT and Pilates)
- Insurance verification and authorizations
- Completing necessary documentation
- Providing exceptional customer service
About ProgressiveHealth:
ProgressiveHealth is the premier provider of a broad spectrum of occupational and non-occupational health services including on-site medical, injury prevention, health improvement, and rehabilitation management solutions and more! We are dedicated to delivering superior care and improving both patient and client outcomes. With nearly 1,000 employees supporting operations across the United States and in Canada, ProgressiveHealth has been growing our footprint since 1995. Our team is experienced and focused to get the job done right!