Parts Clerk - West Memphis, AR

Parts Clerk

Join our established Case dealership as a Parts Clerk. This position plays a key role in supporting our customers and service team by managing parts sales, inventory, and orders.

Key Responsibilities

• Greet customers promptly and professionally, identifying their parts and service needs

• Process sales transactions accurately within the business system

• Receive, stock, and organize parts and materials in proper bin locations

• Create parts quotes and orders for customers, technicians, and the service department

• Communicate order status, complete invoicing, and follow up with customers as needed

• Use OEM Dealer Portals to research parts, troubleshoot issues, and access warranty information

• Conduct cycle counts and physical inventory checks accurately and on schedule

• Assist customers with parts selection for equipment operation and maintenance

• Operate material handling equipment safely and according to manufacturer guidelines

Why Join Us

• Work with a respected dealership representing top brands like Case IH

• Supportive, team-oriented environment

• Opportunities for growth and ongoing training

Job Requirements

• Previous parts or inventory experience preferred (Ag or Construction industry a plus)

• Familiarity with computerized shop or dealership management systems preferred

• Strong computer skills with the ability to learn new software quickly

• Excellent verbal and written communication skills

• Proven ability to think critically and proactively solve problems

• Strong communication and customer service skills

• Attention to detail with good organizational habits

• Basic computer proficiency and familiarity with business or inventory systems

Educational Requirements

• High school diploma or equivalent required

Physical Requirements

• Ability to lift, push, and pull up to 50 lbs.

• Position may require climbing, squatting, stooping, and kneeling