What are the responsibilities and job description for the Patient Care Coordinator position at Progressive Spine & Orthopaedics, LLC?
Patient Care Coordinator – Join a Purpose-Driven Team in Edison, NJ!
Are you passionate about making a real difference in patients' lives? Do you thrive in a fast-paced, collaborative environment? If so, Progressive Healthcare Management wants YOU to be part of our dynamic team!
We are looking for a compassionate and organized Patient Care Coordinator to join our growing team in Edison, NJ. Since our inception, Progressive Healthcare Management has expanded exponentially, now with offices throughout New Jersey. We pride ourselves on providing exceptional care through a dedicated team of outstanding providers and support staff. Our work culture is driven by purpose, inclusion, and collaboration—where every team member plays a vital role in delivering the best possible care for our patients.
As a Patient Care Coordinator, you will be at the heart of the patient experience, ensuring each individual receives the care and support they deserve throughout their treatment journey. You will play a crucial role in scheduling appointments, managing patient records, and ensuring a smooth, seamless patient experience from start to finish. Your communication skills and attention to detail will be essential in helping patients navigate their healthcare with confidence and ease.
Your day-to-day responsibilities will include greeting and assisting patients with a friendly, professional demeanor, scheduling appointments and procedures, coordinating with providers and other departments as necessary, and verifying insurance and obtaining necessary authorizations. You’ll also follow up with patients post-appointment to ensure satisfaction and address any concerns, while maintaining accuracy and confidentiality in all patient records. Additionally, you will assist in marketing efforts to attract new patients and contribute to the ongoing success of our practice.
At Progressive Healthcare Management, we believe in the power of teamwork. You’ll work closely with a talented and passionate team, in an environment that fosters collaboration and mutual support. We’re committed to diversity and inclusion, ensuring that everyone’s unique contributions are valued. If you’re someone who thrives in a fast-paced setting, enjoys connecting with others, and has a genuine desire to improve the patient experience, we want to hear from you!
What We're Looking For:
- A high school diploma or equivalent (additional education or certification in healthcare administration is a plus).
- Prior experience in a medical office or customer service role is preferred.
- Proficiency in EMR systems and basic computer skills.
- Strong communication skills and the ability to multitask in a busy, dynamic environment.
At Progressive Healthcare Management, we’re more than just a workplace—we’re a family. Join us as we continue to grow and provide our patients with the highest quality care in an environment that is as supportive and driven as you are. Apply today and become part of something truly special!
Location: Edison, NJ
Schedule: Full-Time
Take the next step in your career and apply now!