What are the responsibilities and job description for the Internal Marketing Representative position at Progressive Spine & Orthopaedics, LLC?
Join Our Team as an Internal Marketing Representative - Edison, NJ
Are you ready to make a real impact in healthcare while working in a fast-paced, collaborative environment? We're looking for a passionate, driven Internal Marketing Representative to join our growing team in Edison, NJ! With over a decade of success and rapid expansion, we’re more committed than ever to providing exceptional care for our patients. We’re seeking someone who thrives in a high-energy, purpose-driven culture, and who can help us continue to deliver outstanding service to those we care for.
In this pivotal role, you will be at the forefront of patient engagement, building meaningful connections with those considering surgery or already receiving conservative care. Your empathy, excellent communication skills, and proactive approach will help guide patients through their healthcare journey, ensuring their needs are met with compassion and efficiency.
What You’ll Do: You’ll engage with prospective patients, answering their questions and providing detailed information about medical procedures. Using your keen listening skills, you’ll follow up with patients referred for conservative treatment, assessing their satisfaction and ensuring their care is progressing smoothly. You'll play an integral role in facilitating communication between patients and specialists, advocating for their needs and helping them navigate the healthcare system.
Your success will come from maintaining detailed patient records in our CRM system, following up regularly with patients, and generating insightful reports to help us continually improve patient care. Every interaction you have will make a difference as you help create a seamless experience for patients and providers alike.
What You Bring:
- A Bachelor’s degree in Business Administration, Psychology, Communications, or a related field preferable.
- Experience in a healthcare call center, patient advocacy, or customer service role (a big plus!).
- Strong communication skills and a genuine desire to help others.
- Ability to multitask in a fast-paced environment while maintaining accuracy and empathy.
- Proficiency in CRM systems and computer applications.
- Fluency in Spanish is essential for this role.
At our company, you’ll be part of a supportive team that encourages collaboration and values diverse perspectives. We offer a dynamic work environment where you can grow professionally and contribute to our ongoing success. We’re proud to say our team is one of the best, and we’re always looking for people who share our passion for providing exceptional care and service.
Why Work With Us?
- Join a rapidly expanding company that has grown exponentially over the last year.
- Be part of a fast-paced, inclusive culture focused on teamwork, collaboration, and purpose.
- Full-time Monday to Friday schedule.
- Play a critical role in improving the patient experience and making a difference every day.
If you’re ready to make an impact and work alongside phenomenal providers in an exciting and growing organization, we want to hear from you. Apply today to become our next Internal Marketing Representative!