What are the responsibilities and job description for the Family & Community Engagement Contractor position at PROGRESSIVE LIFE CENTER?
Progressive Life Center, Inc. (PLC) provides culturally-sensitivity human services to children, youth and families in the District of Columbia and surrounding Maryland, throughout Greater Philadelphia, and in most of Delaware. PLC’s array of community-based services includes foster care and adoption, independent living for youth aging out of foster care, family preservation, juvenile diversion, and parenting skills training. For more than two decades, PLC has earned accreditation from the prestigious Council on Accreditation (COA) for its demonstration of excellence in the delivery of services and achievement of outcomes. Learn more at plcCommunity.org.
PROGRAM OVERVIEW
Progressive Life Center (PLC) proudly serves as the Administrative Partner for the Department of Youth Rehabilitation Services (DYRS) Community Programming Initiative, connecting court-involved youth and their families to a dynamic network of community-based programs, services, and resources that inspire growth, strengthen families, and create pathways to success.
Through its comprehensive Care Coordination Pathway, PLC brings together youth, caregivers, trusted community supports, and service providers to deliver coordinated, individualized support. By building meaningful relationships and fostering collaboration, PLC empowers youth and families to achieve personal goals, reach important milestones, and build brighter futures. Our approach emphasizes individual strengths, personal accountability, skill development, family engagement, community connections, and public safety. Together, we are creating opportunities, strengthening communities, and empowering young people to thrive!
POSITION RESPONSIBILITIES
- Coordinate with PLC Events & Activities Coordinator to attend and participate in community events.
- Network with parents and build relationships with youth that can facilitate referrals to appropriate support and opportunities.
- Provide clinical insight to PLC staff on best methods for youth and family engagement.
- Maintain notes and provide monthly reporting on connections made within the community that support the work of PLC for the Community Programming Initiative (CPI) program.
- Provide relevant crisis intervention and advocacy services.
- Provide training in youth and family engagement to subgrantees.
- Participate in PLC and DYRS meetings upon request.
- Enter and maintain accurate data into the FAMCare database system.
Additional Selection Criteria:
- Sensitivity to and competence in the cultural differences that are present among PLC’s service population.
- Conviction about the capacity of people to grow and change.
- Ability to work in partnership with other team members.
- Ability to set limits and maintain the helping role of the practitioner and to intervene appropriately to meet the needs of the people served or other family members.
QUALIFICATIONS
- Bachelor’s degree in education, organizational development, or related field.
- Master’s degree in education, organizational development, or related field preferred.
- Proven work experience in coordinating multiple training events in a corporate setting.
- Extensive knowledge of instructional design theory and implementation.
- Adequate knowledge of learning management systems and web delivery tools.
- Proven ability to complete full training cycle (i.e., assessment, development, design, implementation, and evaluation).
- Familiarity with traditional and modern training methods and techniques.
- Advanced organizational skills with the ability to handle multiple assignments.
- Demonstrated ability to successfully interact with people from diverse backgrounds and varying levels of responsibility.
- Demonstrated ability to work with a high degree of discretion, personal initiative and autonomy.
- Attention to detail and strong organizational skills a must.
- Proficient verbal, written communication and problem-resolution skills required.
- Ability to travel within the Washington Metropolitan region.
- Valid driver’s license and reliable vehicle.
- Must have computer software experience using databases and Microsoft Office 365.
- Certification in NTU™ Service Delivery Model within one (1) year of hire.
PHYSICAL DEMANDS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to remain in a stationary position 50% of the time.
- Ability to occasionally move about inside the office to access file cabinets, office machinery, etc.
- Ability to constantly operate a computer and other office productivity machinery (i.e., a calculator, copy machine, and computer printer); Manual dexterity needed for using a calculator and computer keyboard.
- Ability to position self to stoop kneels, crouch, or crawl.
- Ability to navigate stairwells.
- Ability to frequently communicate with employees/customers/clients; and must be able to exchange accurate information by perceiving the nature of sound, near and far vision, depth perception, providing oral and written information.
- Ability to frequently move files weighing up to 20 pounds throughout the office space.
- Ability to participate in fire drills or other drills during an emergency.
WORK ENVIRONMENT
- Normal office environment but also may travel locally to meet with service providers, and/or attend meetings: schools, corporations, and public and private agencies
Equal Opportunity Employer
PLC is an equal opportunity employer. PLC does not discriminate in employment on account of race, sex, color, religion, sexual orientation, parental status, national origin, age, disability, genetic information, political affiliation, military status, or other non-merit-based factors.