What are the responsibilities and job description for the Clinical Informatics Analyst position at Progressive Community Health Centers, Inc.?
Come Join Our Team! We Are Hiring! We are currently hiring a Clincal Informatics Analyst in Milwaukee, WI. This position is full-time!
Monday - Friday. No late nights. No holidays. No weekeds!
Why Progressive Community Health Centers? Founded in 1999, Progressive Community Health Centers is an independent non-profit organization that operates four clinic locations in Milwaukee, Wisconsin. More than 100 employees support our agency's mission to improve the health and quality of life of the community by providing culturally competent services that address identified needs. We provide high quality, comprehensive care to roughly 16,000 patients annually, a majority of who are low-income. No one is ever turned away from our clinics based on insurance status or ability to pay. We value a patient-centered philosophy and provide range of services that include family medicine, internal medicine, women's health, urgent care, dental, radiology and integrated behavioral health. We also offer supportive services such as case management, health education and benefits enrollment.
Summary
Under the general supervision of the Director of Decision Support & Analytics the Clinical Informatics Analysts (Epic and Project Coordination) serve as the bridge between clinical operations and technology. These analysts map and improve end‑to‑end patient workflows (registration → eligibility → rooming → charting → checkout → billing/denials), coordinate Epic/OCHIN projects, and enable frontline adoption through configuration, testing, training, and ongoing support. The role combines clinical operations insight with Epic application analysis to deliver safer care, better data, and smoother user experiences.
Essential Functions
Equal Employment Opportunity: Progressive Community Health Centers is an equal opportunity employer and will not discriminate against employees or prospective employees on basis of age, race, creed, color, religion, marital status, sex, national origin, ancestry, citizenship, sexual orientation, disability, arrest and/or conviction record, military status, protected veteran status, or any other characteristic or status protected by law.
Monday - Friday. No late nights. No holidays. No weekeds!
Why Progressive Community Health Centers? Founded in 1999, Progressive Community Health Centers is an independent non-profit organization that operates four clinic locations in Milwaukee, Wisconsin. More than 100 employees support our agency's mission to improve the health and quality of life of the community by providing culturally competent services that address identified needs. We provide high quality, comprehensive care to roughly 16,000 patients annually, a majority of who are low-income. No one is ever turned away from our clinics based on insurance status or ability to pay. We value a patient-centered philosophy and provide range of services that include family medicine, internal medicine, women's health, urgent care, dental, radiology and integrated behavioral health. We also offer supportive services such as case management, health education and benefits enrollment.
Summary
Under the general supervision of the Director of Decision Support & Analytics the Clinical Informatics Analysts (Epic and Project Coordination) serve as the bridge between clinical operations and technology. These analysts map and improve end‑to‑end patient workflows (registration → eligibility → rooming → charting → checkout → billing/denials), coordinate Epic/OCHIN projects, and enable frontline adoption through configuration, testing, training, and ongoing support. The role combines clinical operations insight with Epic application analysis to deliver safer care, better data, and smoother user experiences.
Essential Functions
- Elicit and document end‑to‑end workflows (registration → eligibility/RTE → rooming → clinical documentation → checkout → billing/denials).
- Build process maps (Visio/Lucidchart), SOPs, and RACI; identify policy impacts (consent, downtime, role‑based access).
- Define best practices for Epic usage and discrete data capture to support UDS, care gaps, and revenue integrity.
- Partner with QI to ensure workflows align with clinical standards and operational goals.
- Maintain project timelines, milestones, dependencies, and risks; drive cross‑functional delivery.
- Facilitate status communications; ensure stakeholders understand roles/responsibilities.
- Maintain meeting notes, decision trackers, issue/risk logs, and task lists; escalate blockers early.
- Develop tailored training curricula (plans, materials) for OCHIN Epic; keep materials current to workflows.
- Bachelor's degree in Education, Health Information Management, Healthcare Administration/Operations, Business, Communications, or related field; OR 3–5 years of related experience.
- 2 years in a clinical or clinical‑operations environment (FQHC/CHC preferred).
Equal Employment Opportunity: Progressive Community Health Centers is an equal opportunity employer and will not discriminate against employees or prospective employees on basis of age, race, creed, color, religion, marital status, sex, national origin, ancestry, citizenship, sexual orientation, disability, arrest and/or conviction record, military status, protected veteran status, or any other characteristic or status protected by law.