What are the responsibilities and job description for the Help Desk - Tier I&II position at Progression Inc?
Help Desk Administrator
Chantilly, VA
MUST:
Experienced Help Desk
Active TS/SCI w/ CI Poly clearance is required
1 5 years of Help Desk Tier l&II experience
1 5 years of installing, maintaining, repairing desktop operating systems
1 5 years of troubleshooting business applications, desktop computer hardware, peripherals, and printers.
1 years of Active Directory required
Security CE required
Ability to lift up to 50lbs, must be physically able to walk, squat, bend, twist, lift, crawl under desks, reach out and above head, carry items, push and pull carts loaded with equipment.
Bachelor's degree & is required or 5 years of equivalent experience
DUTIES:
Primary contact point for resolution of network and operating system issues
Experience in Microsoft Windows Systems administration with Active Directory
Provide technical support, troubleshooting, and complex problem resolution to local and remote system users
Progression Inc. is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. #indpro #ZR
Chantilly, VA
MUST:
Experienced Help Desk
Active TS/SCI w/ CI Poly clearance is required
1 5 years of Help Desk Tier l&II experience
1 5 years of installing, maintaining, repairing desktop operating systems
1 5 years of troubleshooting business applications, desktop computer hardware, peripherals, and printers.
1 years of Active Directory required
Security CE required
Ability to lift up to 50lbs, must be physically able to walk, squat, bend, twist, lift, crawl under desks, reach out and above head, carry items, push and pull carts loaded with equipment.
Bachelor's degree & is required or 5 years of equivalent experience
DUTIES:
Primary contact point for resolution of network and operating system issues
Experience in Microsoft Windows Systems administration with Active Directory
Provide technical support, troubleshooting, and complex problem resolution to local and remote system users
Progression Inc. is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. #indpro #ZR