What are the responsibilities and job description for the Help Desk Specialist position at Progression Inc?
*Work with Progression, Inc. get your application bumped to the front of the line*
Help Desk Specialist II
Joint Base Anacostia, DC
Pay From: $60,000 Per Year
MUST:
Experienced Help Desk Specialist
5 Years of IT Experience
Security (DoD Directive 8140/8570.01-M IAT II)
TS/SCI Required
Bachelors Degree
DUTIES:
Software installation and support of commercial software and related upgrades
Update solutions database with applicable resolutions
Problem solving, hardware/software installation and configuration based on computing standards, and client support for all network and desktop
Monitors and enforces all IT policies and procedures
Assist with setting up new users in IDAM and multiple level security LDAP profiles
Installs and configures computers, monitors, network infrastructure and peripherals such as printers, scanners, and related hardware
Maintains, upgrades and repairs PCs/laptops and Window desktop applications for all systems
*Progression Inc. is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability.* #INDPRO
Salary : $60,000