What are the responsibilities and job description for the West Coast Correspondent Mortgage Processor position at Progress Residential and Careers?
Why Deephaven Mortgage?
Deephaven Mortgage has been a pioneer and leader in non-QM since our origin in 2012. Our longevity and strength in the non-QM space has allowed a significant number of borrowers to achieve homeownership who otherwise would not have under traditional requirements. Deephaven champions mortgage borrowers whose independence, entrepreneurial drive and determination are often the very reason they cannot qualify for a traditional loan.
We continuously and responsibly innovate new mortgage products and programs that put homeownership within reach of millions of borrowers and investors that need and deserve financing through lending ingenuity that is supported by common-sense underwriting.
Deephaven is comprised of two lending platforms. Our wholesale channel offers loans through a network of over 1,000 independent mortgage brokers. Our correspondent channel buys loans from over 200 correspondent partners.
Deephaven’s headquarters are in Charlotte, North Carolina. To learn more about our innovative loan solutions please visit www.deephavenmortgage.com or email us at info@deephavenmortgage.com.
Job Overview
The Correspondent Account Manager reviews the application and gathers the necessary documentation needed throughout the loan process. They are the primary contact for our Correspondent Lender and Account Executive. This opportunity is remote, and the ideal candidate will need to be able to work west coast hours.
What You’ll Do
Primary point of contact with our Correspondent lender after loan submission
Communicate regularly with clients to provide updates on the status of loan reviews and address any outstanding items
Obtain documentation needed for initial and final loan approval
Manage the Estimated Closing Date throughout the process
Identify and communicate deficiencies or discrepancies in loan files and work with stakeholders to resolve them
Send applicable Notices and Counter Offers to the Correspondent
Work closely with Account Executive, Underwriter, and Correspondent throughout the process
Ensure the highest level of customer satisfaction
What We Need
Bachelor’s degree in business, finance, or a related field (preferred)
Minimum of 3 years of experience in mortgage lending, due diligence, or a related field
Understanding of mortgage loan products, non- QM loans, underwriting guidelines, and regulatory requirements
Excellent organizational and time management skills, with the ability to handle multiple accounts and deadlines
Exceptional interpersonal skills, with a customer-focused mindset
Attention to detail and analytical skills to identify and resolve loan file discrepancies
Our Perks
Flexible Time to Recharge – Personalized Time Off for What Matters (because rest isn't one-size fits all)
Future Finance Focused – Generous employer-matched 401(k) plan
Community Connect– Philanthropy Committee that creates charitable initiatives
Health from Day One – Comprehensive health insurance starting on day one of employment
Family Matters – Competitive maternity and paternity leave
Culture & Celebrations – Culture Committee with team-building events and celebrations
Ideas Welcome – Encouraging thought leadership and innovation
Guidance & Growth – Mentorship opportunities for career development
Perk Up – Exclusive discounts on travel, tech, pets, legal, and more
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