Quality Assurance Coordinator

Job Purpose

Perform routine clerical and administrative functions such as drafting correspondence, review and preparation of material certifications, organizing and maintaining paper and electronic files, or providing information to internal and external customers, inspectors and the quality assurance department.

Req ID

11149BR

City

Muncie

State:

Indiana

Company Description

Progress Rail stands at the intersection of legacy and innovation—driving the future of rail with a pioneering spirit. Since its founding in 1983, the company has grown to become one of the world’s largest and most trusted providers of railroad products, services, and technologies. Today, Progress Rail delivers a comprehensive portfolio of cost-effective solutions to railway customers around the globe. From the rails themselves to the EMD® locomotives that ride them, the company’s products are in operation across more than 100 countries—powering progress and connecting communities. In 2006, Progress Rail joined Caterpillar Inc., further strengthening its ability to lead the rail industry with cutting-edge technology, unmatched expertise, and a commitment to excellence. At Progress Rail, the team is not just building the future of rail—they are making history every day.

Key Job Elements

Minimum Skills

• Create, maintain, and enter information into databases and excel reports;
• Utilize software and databases to research and prepare quality assurance reports to support the department;
• Operate a variety of office equipment, telephones, scanners, fax, copiers etc.;
• Use computers for various applications, such as database management or word processing;
• Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as inspection and quality documentation, correspondence, or other material;
• Provide information to supervisors, co-workers, and customers by telephone, in written form, e-mail, or in person.
  
  
  

Advanced Skills

• Review and approve material certifications from suppliers, prior to acceptance of material;
• Work with Purchasing and suppliers on discrepancies;
• Review production documentation for accuracy and completion;
• Hold production accountable for completion of documentation;
• Run reports out of InforLN, to analyze material pulled to a given job compared to material called out for a given job;
• Be able to problem solve, analyze and make corrections when the information doesn’t align;
• Create Material Cert packages of all the material used in a given job;
• Be able to use PDF Editor;
• Conduct internal process audits (AIMS);
• Prepare documentation for upcoming inspections, or regulatory compliance;
• Utilize databases to research and prepare reports;
• Maintain calibration database as needed.
  
  
  

Essential And Physical Activities Functions

• Strength – Must be able to lift 40 lbs;
• Motion – The position is primarily in an office setting requiring behind a desk the majority of the day utilizing a variety of office equipment such as computers, scanners, copies etc.;
• Vision/Hearing Requirements – May spend long periods of time in front of computer screen. Will need to be able to read detailed billing statements and be detailed oriented;
• Work Environment – Will spend the majority of time in office environment, although exposed occasionally to plant facilities requiring exposure to hot and cold environments along with noise exposure;
• Emotional Demands – Must have good communications skills. Be capable to multi-task and work independently. Ability to adapt to frequent changes in tasks and workload;
• Safety – The position will require the adherence to all safety practices and use of PPE while in a facility manufacturing facility to include eye, face, hand and hearing protection, steel toed boots, no jewelry and hard hats. This is not a safety sensitive position.
  
  
  

Education / Training

• High school diploma or equivalent required;
• Associate's degree or higher level of education preferred.
  
  
  

Qualifications And Experience

• Detail oriented and thorough in completing work tasks;
• Honest and ethical;
• Pleasant with others on the job and displaying a good-natured, cooperative attitude;
• Reliable, responsible, and dependable, and fulfilling obligations;
• Ability to communicate effectively with all levels of plant personnel.
  
  
  

Preferred Skills

• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology;
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. High level of written communication skills needed;
• Familiarity and experience with AIMS regulatory compliance;
• Experience with data management using an ERP system such as InforLN;
• Knowledge of business and management principles involved in strategic planning, resource allocation, quality assurance principles and procedures, leadership technique, production methods, and coordination of people and resources.
  
  
  

Benefits

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance, and experience. Please note that salary is only one component of total compensation at Progress Rail.**

• Competitive Salary
• 401(k) plan with up to 6% company match (no waiting period with immediate vesting)
• Medical/Dental/Vision/Life/Disability Insurance
• Supplemental Accident, Critical Care, and Hospital Insurance available along with an HDHP and HSA with seed money
• Flexible Spending Accounts
• Paid Vacation
• Paid Holidays
• Paid Time-Off (PTO)
• Employee Assistance Plan
• Education Assistance Program
• Employee Recognition Programs
• Site specific Production and Incentive Plans
• Site specific Step and Skill Level Wage Adjustment Plans
• Site Specific Relocation and Sign-on Bonus Programs
• Benefits eligibility varies by job position, full-time/part-time and regular/temporary status. The provisions of the plan documents control such benefits.
• Subject to position, eligibility, and plan guidelines. EEO Progress Rail is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities.
  
  
  

Job Category

Quality

PRS Facility Location

Muncie, IN Locomotive - 293