Locomotive Service Readiness Engineer

Job Purpose

Responsible for coordinating the Service Readiness action plan for various new and rebuilt product deliveries. Works directly with the Product Support SME team, Service Teams, and Design Engineering to implement the Service Readiness process.

Req ID

11883BR

City

Muncie

Company Description

Progress Rail stands at the intersection of legacy and innovation—driving the future of rail with a pioneering spirit. Since its founding in 1983, the company has grown to become one of the world’s largest and most trusted providers of railroad products, services, and technologies. Today, Progress Rail delivers a comprehensive portfolio of cost-effective solutions to railway customers around the globe. From the rails themselves to the EMD® locomotives that ride them, the company’s products are in operation across more than 100 countries—powering progress and connecting communities. In 2006, Progress Rail joined Caterpillar Inc., further strengthening its ability to lead the rail industry with cutting-edge technology, unmatched expertise, and a commitment to excellence. At Progress Rail, the team is not just building the future of rail—they are making history every day.

Key Job Elements

• Develop, coordinate, and implement the Service Readiness Process to facilitate smooth and successful locomotive and product deliveries of new and existing technology to the field:
• Work with service and design engineering to develop safe and effective service tooling;
• Travel as needed to production facilities to coordinate the service readiness process during product build;
• Travel as needed to product commissioning/delivery points to coordinate commissioning activities;
• Perform service walk/inspections in production build stations, final test, etc.
• Coordinate service team training and resource planning for new deliveries;
• Attends product design reviews to provide “voice of service” representation during the design phase of new products;
• Works with design engineering and service to implement field modifications;
• Coordinates field modification programs when necessary;
• Performs additional job-related duties as assigned.
  
  
  

Education / Training

• Bachelor’s degree with a major in Engineering, Engineering Technology, or equivalent training/experience;
• Some vocational/technical/business schooling preferred; may be offset by experience.
  
  
  

Qualifications And Experience

• 3 years of experience with electrical systems preferred; experience with general mechanics is a plus;
• Ability to read electrical schematics/blueprints and work through troubleshooting actions;
• General knowledge of Diesel engine operation;
• Communication skills, both written and oral; ability to listen and communicate with customers, suppliers, service technicians, and internal employees;
• Flexible with ability to switch responsibilities daily, as needed in highly diversified duties;
• Basic computer skills to track parts and progress of locomotive repairs in LTS system;
• Proficient with MS Word, Excel, PowerPoint;
• Understanding of company policies and documentation.
• Ability to work as a part of a multi shift seven (7) day a week operation.
  
  
  

Essential & Physical Activities Functions:

• Strength – Position typically involves office managerial work as well as oversight of field industrial activities. Occasional sitting. Constant standing, and walking. Frequent medium-to-heavy level lifting (more than 30 pounds);
• Motion – Position regularly requires standard motions associated with an industrial environment focused on locomotive repair, including stooping, kneeling, crouching, climbing, reaching, handling, grasping, feeling, pushing, pulling, carrying, and lifting;
• Vision/Hearing Requirements – Constant verbal communications, including both talking and hearing;
• Work Environment – Position is Safety Sensitive and will require the use of Personal Protective Equipment. Position typically involves a normal office environment but also may occasionally involve work in a non-temperature-controlled environment and exposure to atmospheric conditions. Position includes exposure to noise (85 decibels), exposure to extreme temperatures, exposure to hazardous materials, heavy equipment, and other hazardous working conditions;
• Emotional Demands – Very high level of responsibility and physical workload. Requires interpersonal skills while working with a group to meet customer service demands;
• Safety – Position is Safety Sensitive and will require the use of Personal Protective Equipment.
  
  
  

Benefits

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance, and experience. Please note that salary is only one component of total compensation at Progress Rail.**

• Competitive Salary
• 401(k) plan with up to 6% company match (no waiting period with immediate vesting)
• Medical/Dental/Vision/Life/Disability Insurance
• Supplemental Accident, Critical Care, and Hospital Insurance available along with an HDHP and HSA with seed money
• Flexible Spending Accounts
• Paid Vacation
• Paid Holidays
• Paid Time-Off (PTO)
• Employee Assistance Plan
• Education Assistance Program
• Employee Recognition Programs
• Site specific Production and Incentive Plans
• Site specific Step and Skill Level Wage Adjustment Plans
• Site Specific Relocation and Sign-on Bonus Programs
• Benefits eligibility varies by job position, full-time/part-time and regular/temporary status. The provisions of the plan documents control such benefits.
• Subject to position, eligibility, and plan guidelines. EEO Progress Rail is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities.
  
  
  

Job Category

Marketing, Sales and Service

PRS Facility Location

EMD Muncie, IN Locomotive - 462