Quality Assurance-Improvement Specialist

Pay Range: This position starts at $24.00 per hour, with a maximum pay rate of $28.00 per hour.

The QA-I Specialist will collaborate with the executive team to confirm interest in grants and opportunities with funding parties and execute project plans to respond. The QA-I Specialist will also work in partnership with the Program Director and Human Resources Director to guide overall program quality via auditing client charts and implementing any necessary staff trainings and/or performance management procedures.

Responsibilities and Duties: (Including, but not limited to:)

• Project Management for Grants and Miscellaneous Funding Opportunities
  • Administrative and bookkeeping tasks, including but not limited to managing invoices, purchase orders and inventory reports, among other financial documents
  • Uphold project initiatives and monitor milestones, adjusting schedules where possible to meet scope requirements in line with deadlines
  • Manage any project change requests and collaborate with stakeholders (e.g., Executive team, Board, Funders, etc.)
  • to weigh risk and business need
  • Ensure on time delivery of task commitments
  • Maintain consistent communication with all project stakeholders
  • Prepare deliverables and submit to grant or funders as directed
  • Schedule/organize meetings
• Federal/State/County Funder Quality Assurance-Improvement Activities
  • Review client charts, ensuring documentation compliance with funding parties
  • Train new counseling staff and provide ongoing support for caseload management
  • Coordinate monthly client survey process, ensuring client satisfaction in line with Progress House, Inc. mission, vision and values
  • Ensure policies and procedures are in place and adhered to, including safety and security

Qualifications:

• A combination of three (3) years of experience and/or education in the field of substance abuse disorder treatment, psychology, counseling, social work or related field.
• Strong verbal and written communication skills
• Robust problem-solving skills: ability to quickly devise solutions and strategies
• Knowledge of administrative procedures
• Interpersonal skills
• Highly motivated and driven towards organizational mission
• Effective research skills and knowledge of information sources
• Ability to multi-task, efficient, organized and deadline-focused
• Quick study for regulatory requirements and compliance with funding requirements
• Demonstrated experience and success with grants and RFI/P/Q coordination and submissions

Special Qualifications:

• Pre-Employment Investigative Background Check and Drug Test is required.
• Progress House, Inc. is a Drug-Free Workplace.
• Post-Hire TB Test is required; a post-hire, pre-employment physical including fitness for duty examination may also be required.