What are the responsibilities and job description for the AT&T Sales Associate position at Profitability Florida?
Profitability Florida, a sales and business consulting firm known for precision and performance, is hiring an AT&T Sales Associate in Miami to support customers with clarity and confidence. The AT&T Sales Associate guides households through cell phone selections, wireless device options, AT&T Fiber eligibility, and bundled plan savings, ensuring every recommendation is accurate and compliant.
As an AT&T Sales Associate, you will complete certification on AT&T's products. You will provide direct guidance to customers on cell phones and internet plans. The AT&T Sales Associate will answer questions, verify details, explain benefits, and oversee activations, maintaining professional conduct.
Key Responsibilities of the AT&T Sales Associate
Engage residential customers through structured sales by providing clear guidance on AT&T cell phones, wireless devices, internet services, and bundled solutions.
Showcase product features and connectivity benefits to help households make informed decisions about devices, rate plans, and bundled services.
Identify customer needs and recommend tailored AT&T solutions that maximize value, improve connectivity, and strengthen overall satisfaction.
Troubleshoot service concerns and technical issues using AT&T systems and workflows, delivering timely resolutions that reinforce customer loyalty.
Process activations, upgrades, and service enrollments with precision, ensuring CRM documentation, compliance standards, and AT&T's operational protocols are met.
Collaborate with supervisors and sales teams to refine residential sales strategies, share insights, and improve overall performance across AT&T outreach initiatives.
Minimum Qualifications of the AT&T Sales Associate
Experience in customer support, retail, or sales is a plus.
Strong communication and problem‑solving skills to explain AT&T's wireless plans, 5G devices, and internet solutions, resolve service concerns, and build customer trust.
High school diploma or GED preferred.
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Job Type: Full-time
Pay: $3, $4,600.00 per month
Work Location: In person
Salary : $3