People Operations Specialist

Brief Description

People Operations Generalist

Mission – Why We Exist, What We Do, and Why We Need You

Profisee exists to empower the possibilities of the data-enabled future. In a world where data drives decisions, opportunity, and innovation, the importance of trusted data cannot be overstated. When data matters, you must be able to trust it — and Master Data Management (MDM) is the path forward-thinking organizations take to ensure a trusted data foundation.

Reporting to our Vice President of People Operations, the People Operations Generalist will be a key point of contact for employees on day-to-day People Operations needs. This includes serving as the HRIS subject matter expert, coordinating engagement activities, supporting onboarding, and answering employee questions about benefits, career development, and policies. This role will gain hands-on experience in employee relations, manager coaching, and talent management, with the goal of preparing for promotion to People Operations Business Partner within 2 years.

This hybrid role is based in Alpharetta, GA, with in-office presence two days per week.

Your Performance Objectives – What You Will Accomplish

First 30 Days

• Become proficient in our HRIS and begin generating standard reports to support People Operations and leadership.
• Partner with the VP of People Operations to learn existing processes for onboarding, benefits administration, and employee inquiries.
• Coordinate upcoming employee engagement activities and events with the Culture Champions team.
• Serve as the first point of contact for employee questions, ensuring timely and accurate responses.
  
  

Within Your First 6 Months

• Fully own HRIS data maintenance, reporting accuracy, and troubleshooting.
• Lead the coordination of onboarding activities, ensuring a smooth and welcoming experience for new hires.
• Proactively communicate benefits resources and deadlines, answering employee questions and guiding them to the right tools or vendors.
• Maintain the engagement activities calendar, driving participation in events and initiatives that strengthen organizational health.
• Track and share basic HR metrics (e.g., headcount, attrition, engagement participation) with the VP of People Operations.
  
  

Within Your First 9–12 Months

• Partner with the VP of People Operations to assist with employee relations cases, learning to coach managers on policies and best practices.
• Support early talent management processes, including maintaining high-potential employee tracking and development opportunities.
• Gather feedback from employees and managers on HR processes, recommending improvements.
• Contribute ideas and content to social media and internal communications to highlight employee engagement and culture.
• Demonstrate readiness for promotion by taking ownership of projects and building trusted relationships across the organization.
  
  

Competencies – What We Are Looking For

HR Systems & Data Confidence

• You have experience maintaining and running reports from an HRIS and can ensure accuracy and confidentiality.
  
  

Employee-Focused Mindset

• You naturally create positive employee experiences, whether answering a benefits question or welcoming a new hire.
  
  

Organizational Skills

• You can manage multiple priorities at once, keep engagement activities on track, and meet deadlines without constant reminders.
  
  

Collaborative & Coachable

• You work well with others, listen actively, and are open to learning new skills, especially in employee relations and talent management.
  
  

Proactive Problem-Solver

• You don’t wait for someone to tell you what to do because you see a need, act on it, and follow through.
  
  

Kind, Humble, and Fun

• You are someone colleagues enjoy working with and trust to handle sensitive matters professionally while contributing to a positive workplace culture.