What are the responsibilities and job description for the Luxury Destination Specialist – Remote position at Professional Travel Group?
Position Overview
We are seeking a detail-oriented and service-driven Luxury Destination Specialist to support high-end travel planning and client coordination in a remote environment. This position focuses on delivering a seamless and elevated client experience through strong organization, communication, and attention to detail.
This role is ideal for individuals who enjoy working with premium services, have a strong customer service mindset, and are comfortable managing client requests using digital tools.
Key Responsibilities
This role is ideal for individuals interested in hospitality, reservations, and customer service, especially those looking to build experience in a structured, service-focused environment.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
We are seeking a detail-oriented and service-driven Luxury Destination Specialist to support high-end travel planning and client coordination in a remote environment. This position focuses on delivering a seamless and elevated client experience through strong organization, communication, and attention to detail.
This role is ideal for individuals who enjoy working with premium services, have a strong customer service mindset, and are comfortable managing client requests using digital tools.
Key Responsibilities
- Assist with planning and coordinating upscale travel experiences and reservations
- Support client requests related to accommodations, itineraries, and scheduling
- Maintain accurate client profiles and travel details in internal systems
- Communicate professionally with clients via email, phone, and online platforms
- Review travel confirmations and service details for accuracy and completeness
- Provide ongoing support to ensure a smooth and high-quality client experience
- Follow established processes and service standards
- Collaborate with internal teams to meet client expectations
- Strong written and verbal communication skills
- Excellent attention to detail and organizational abilities
- Comfortable using online systems and digital platforms
- Ability to manage multiple client requests in a remote environment
- Customer service, hospitality, or coordination experience preferred
- Reliable internet access and ability to work remotely
- Structured onboarding and training
- Access to reservation systems and travel resources
- Ongoing support and professional development
- Flexible work environment
- Collaborative and supportive team culture
This role is ideal for individuals interested in hospitality, reservations, and customer service, especially those looking to build experience in a structured, service-focused environment.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Salary : $45,000 - $65,000