Office Assistant/Receptionist

Office Assistant / Receptionist

We are looking for a friendly, professional, and dependable Office Assistant/Receptionist to join our team. The ideal candidate is organized, detail-oriented, comfortable working with clients, and able to confidently manage a variety of administrative responsibilities in a busy office environment.

This position serves as an important first point of contact for our clients and plays an important role in keeping the day-to-day operations of our office running smoothly. For the right candidate, there is an opportunity to take on additional responsibilities and expand the scope of the position after successfully completing their first tax season

Job Duties & Responsibilities

• Manage a multi-line telephone system, including answering and directing calls in a professional and friendly manner
• Greet and assist clients in person and over the phone
• Maintain the office schedule and coordinate appointments
• Assist with client communications, including phone calls, emails, and face-to-face interactions
• Manage our online client portal, including setting up client accounts and uploading and downloading documents
• Assist with organizing and maintaining electronic and physical documents
• Perform general administrative and office support duties as needed
• Maintain confidentiality and handle client information with professionalism and discretion
• Provide additional administrative support during our busy tax season

Qualifications & Skills

We are looking for someone who is:

• Organized and detail-oriented
• Friendly, professional, and personable
• Comfortable communicating with clients in person, over the phone, and through email
• Dependable and punctual
• Able to prioritize tasks and stay organized in a busy office environment
• Comfortable learning and working with computer systems and online portals
• Proficient with Microsoft Word and Excel
• Able to work independently while also being a team player
• Professional and respectful when handling confidential client information
• Comfortable working in a fast-paced environment during our busy season
• Comfortable and confident communicating with clients, coworkers, and management

Work Schedule

Off-Season Hours:

• Monday–Thursday: 8:30 AM – 5:00 PM
• Friday: 8:30 AM – 12:00 PM

Tax Season Hours (mid-January through the end of April):

• Monday–Friday: 8:30 AM – 5:30 PM
• Occasional additional time is expected during the busiest part of tax season
• Occasional Saturdays are required during tax season.

Pay: $17.00 - $20.00 per hour

Expected hours: 40.0 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Application Question(s):

• Are you seeking a long-term position where you can become established within the office and build lasting relationships with clients and coworkers?

Ability to Commute:

• Wichita, KS 67212 (Required)

Work Location: In person

Salary : $17 - $20