What are the responsibilities and job description for the Benefits Specialist - Community Resources position at Professional Services Group?
Now Hiring: Benefits Specialist
Kenosha County, WI | Full-Time, Hourly
Make a Real Impact in Your Community
Professional Services Group (PSG) is seeking a Benefits Specialist to support individuals in accessing essential public benefits and community resources. This role is ideal for someone who cares deeply about advocacy, enjoys problem-solving, and wants to make a meaningful difference for older adults and individuals with disabilities or mental health challenges.
Position Overview
In this role, you will work directly with individuals referred through the Division of Aging, Disability, and Behavioral Health Services (DADBHS). You will guide them through benefit eligibility, application steps, and the appeals process while ensuring they understand their rights and available options.
What You'll Do
You will educate consumers on public benefit programs, assist them with completing applications, conduct eligibility evaluations, and help prepare or present information for administrative appeals under the direction of an attorney. The position also includes community outreach, public education, and ongoing collaboration with legal advisors, county partners, and community organizations. Accurate documentation, ethical conduct, and confidentiality are essential.
What You Bring
Candidates should have a bachelor's degree (preferably in human services) or an RN license, along with at least one year of experience supporting aging adults or individuals with disabilities; internship or volunteer experience may count. Strong communication, organization, professionalism, and cultural sensitivity are important. Familiarity with public benefits programs is a plus, and comfort using Microsoft Office is expected. A valid driver's license and reliable transportation are required.
Why Join PSG?
You'll have the opportunity to do work that truly matters while enjoying a supportive team environment and a Monday-Friday schedule. PSG offers mileage reimbursement, training and growth opportunities, and a comprehensive benefits package, including:
Health, vision, dental, and life insurance
Paid holidays and paid time off
401(k) with profit sharing
Employee Assistance Program
Pet insurance
One health insurance option with no monthly premium
Ready to empower lives and help build brighter futures?
Apply today and become a Benefits Specialist with PSG.
Equal Opportunity Employer | M/F/Disability/Protected Veteran Status