What are the responsibilities and job description for the Lead Host/Hostess (Full Time, Part Time & Seasonal) - The Cavalier Resort position at Professional Hospitality Resources, Inc. and Ocean Beach Club LLC?
Overview
Host / Hostess – Full-Time, Part-Time & Seasonal
Location: Virginia Beach OceanfrontPay: HourlySchedule: Flexible scheduling available (days, evenings, weekends, and seasonal)
The Cavalier Resort is seeking friendly, organized, and hospitality-focused Hosts/Hostesses to join our team across several dining venues throughout the resort. As the first and last point of contact for many guests, hosts play an important role in creating a welcoming atmosphere and ensuring smooth restaurant operations.
Hosts may work in one or more of the following venues across the resort:
- Orion’s Roof – rooftop dining experience
- Becca – upscale American dining
- The Hunt Room – tavern-style restaurant and bar
- The Raleigh Room – craft cocktail lounge
- Tulu Seaside Bar & Grill – coastal dining concept
- Tacos N Tequila – Oceanfront Tiki Vibes
- The Deck – oceanfront dining
- We Scream Ice Cream – Icecream & Coffee Shop
- Dining outlets within Embassy Suites by Hilton Virginia Beach Oceanfront Resort including Arbuckle’s Bar & Grill
Position Overview
Hosts are responsible for greeting guests, managing restaurant seating flow, and creating a welcoming first impression. This role requires strong communication skills, organization, and the ability to remain calm and professional during busy service periods.
What You’ll Do
👋 Welcome guests warmly and provide a positive first impression of the restaurant
📋 Manage waitlists, reservations, and table assignments
🪑 Escort guests to tables and provide menus
📞 Answer phones and assist with reservation inquiries
⏱ Coordinate with servers and managers to ensure efficient table turnover
🧹 Maintain cleanliness and organization of the host stand and entry area
💬 Assist guests with questions and provide accurate information about the restaurant
🤝 Support the service team to ensure a smooth dining experience
What We’re Looking For
✔ Friendly and professional demeanor
✔ Strong communication and interpersonal skills
✔ Ability to stay organized and multitask in a fast-paced environment
✔ Previous restaurant or customer service experience preferred but not required
✔ Comfortable standing for extended periods
✔ Availability to work evenings, weekends, and holidays
Position Types
We are hiring for:
Full-Time HostsConsistent schedules with benefits eligibility
Part-Time HostsFlexible schedules ideal for students or those seeking additional income
Seasonal HostsGreat opportunities during peak resort seasons and summer months
Why Join The Cavalier Resort
✨ Work in one of Virginia Beach’s premier oceanfront destinations
📅 Flexible scheduling options
🍽 Employee dining and resort discounts
📈 Opportunities to grow within multiple restaurants and hospitality concepts
🌊 Beautiful oceanfront workplace environment
Responsibilities
Responsibilities of Gold Key|PHR hourly Associates:
Qualifications
*Must be at least 18 years old*
ExperiencePrevious Experience in the restaurant or hotel industry SkillPrevious working experience with computers is a bonusEducation
High School