Home Health Care Transitions Network Liaison (Remote)

tango is a leader in the home health management industry and is preparing for significant growth! Our mission is to deliver innovative, home-based, post-acute solutions through proprietary technology and proven processes. We partner with health plans to provide a comprehensive suite of products and services designed to manage the total cost of care.

We are currently looking for a Home Health Care Transitions Network Liaison to join our growing team!

The Home Health Care Transitions Network Liaison is responsible for developing strategic relationships with hospital systems and post-acute (PAC) providers, including Skilled Nursing facilities, inpatient rehab facilities, and LTACs.  This role will support the optimization of patient transitions into home health care.

Key Responsibilities:

• Serve as the primary point of contact between tango and upstream referral partners to foster strong, collaborative working relationships.
• Educate providers and their staff on referral submission processes, submission options and support internal team on care management platform connectivity.
• Conduct outreach, presentations, and follow-up meetings to maintain visibility and drive adherence to the referral process.
• Identify and troubleshoot barriers to successful referrals; escalate issues to internal teams as appropriate to ensure resolution.
• Coordinate with upstream provider key stakeholders such as case management, social work, home health liaison, office manager etc., to support smooth patient transitions to our referral platform.
• Maintain accurate records of provider contacts, meetings, and follow-ups in CRM or tracking tools.

Qualifications:

• Associate's or Bachelor's degree in healthcare administration, business, or a related field (or equivalent experience).
• Experience calling on hospitals, physicians, skilled nursing facilities, inpatient rehabilitation facilities, case managers, discharge planners, or accountable care organizations.
• Excellent consultative selling and relationship building skills.
• Demonstrated ability to influence clinical and administrative decision-makers.
• Excellent interpersonal, communication, and presentation skills.
• Proficiency in CRM tools, Microsoft Office, and virtual meeting platforms.

Preferred:

• Experience working with upstream referral providers (e.g., hospitals, primary care, Eds, primary care practices).

• Knowledge of home health care operations and referral workflows.

• Familiarity with discharge planning platforms.

tango provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. tango will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.