CREDIT REPRESENTATIVE Lvl 1

Do you possess experience in collections and a genuine passion for delivering top-notch customer service while assisting individuals in need? If this describes you, please continue reading!

Professional, the leading national accounts receivable management services provider, currently has immediate openings for Credit Representatives. We are dedicated to transforming the collections industry one call, text, and chat at a time. We offer you the necessary training for success as you help people navigate challenging times. Are you ready to make a difference in the lives of others?

At Professional, we place great importance on how our team interacts with consumers. We aim to ensure that every interaction is both positive and productive. We are in search of individuals who are eager to join our dynamic team and genuinely want to assist others. Using state-of-the-art omni-channel communication technology, you'll have the opportunity to provide exceptional customer service to consumers through text, live chat, email, and phone calls at every touch point.

The position is full-time, 40 hours per week.  After training, start times vary with a ½ day Saturday rotation, once a month. During the initial training, hours are from 8am – 5pm and onsite at our Springfield, OR office.

What will you do as a Call Center Credit Representative?

• Use state-of-the-art technology and communicate with Consumers via phone, live chat, email and text. 
• We will train you to take inbound and outbound calls with utmost professionalism and courtesy.
• Navigate cutting edge Customer Relationship Management (CRM) software
• Learn negotiation and sales techniques applicable to all industries  
• Negotiate payment agreements, resolve customer concerns and help consumers get out of debt. 
• General computer skills are required with the ability to navigate multiple screens and type 25 words per minute
• Good decision making skills are required. 

Salary : $17 - $21