Support Coordinator

Professional Case-Management Services of America (PCSA) currently has a full-time entry level opening in the Atlanta/DeKalb County area and the surrounding counties.

Responsibilities for this position include:

• Maintaining a caseload of 35 – 40 individuals of the Intellectual and Developmental Disability (I/DD) population.
• Maintain a current knowledge of all DBHDD state standards, guidelines, policies and procedures as related to service provision to the individuals with disabilities
• Communicate the mission and vision of PCSA to participants, families and
• Residential/Day Program providers along with other stakeholders when providing treatment planning for the individuals on your assigned caseload.
• Attend meetings with families, providers or to the region when requested by the Area or General Manager.

Other responsibilities and skillset required:

• Computer experience with Word/Excel/PowerPoint and Outlook; required
• Time management skills to prioritize tasks and meet deadlines
• Be able to independently manage time to fill a productive workday while meeting established benchmarks.
• Ability to manage multiple tasks, within allotted time frames
• Excellent communication and relationship skills, including verbal and written.
• Ability to maintain confidentiality of information
• To be detail-oriented, a requirement necessary for weekly documentation
• Must have access to a laptop and internet connection.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Vision insurance

Education:

• Bachelor's (Required)

Experience:

• Working with IDD individuals : 1 year (Required)
• Case management: 1 year (Required)
• Work Location: In person