What are the responsibilities and job description for the Account Representative - Sales position at Professional Business Systems Inc?
Position: Account Representative
Supervisor: Director of Sales
PBS is on a mission to grow, and we are actively recruiting a highly organized, detail-oriented sales account manager. As an established provider of technology services in Northwest Arkansas, we are determined to sustain & grow our existing client portfolio with industry leading products & services. This position will work alongside other members of the sales team to ensure client retention & proactive support is being provided. The primary goal of this person will be to drive revenue, generate sustainable margins, and execute business plans & strategies with existing customers at the time of renewal. This role is full-time, as the sales dynamic at PBS is fast-paced and high-pressure.
Responsibilities:
- Establish professional relationships with those of our existing clients
- In-person, phone, email, social, community networking
- Develop new business opportunities by actively inviting new relationships from networking and outbound prospecting efforts
- Research the latest in the business industry and create new opportunities to expand business
- Strong understanding of company products or services as well as business position and competition to keep business competitive
- CRM - contribute to documentation – this role will be required for documenting all client contact information and/or supporting activity within their CRM profile i.e. contact information, key stakeholders, etc.
Position Requirements:
- Superior Communication Skills (Face-to-Face, Phone, Email)
- Ability to communicate effectively complex concepts/information with clarity and precision
- Strong interpersonal skills and ability to develop effective relationships internally/externally
- Strong negotiation skills and proven experience with meeting revenue growth targets
- Preferred 3-5 years previous sales/management experience
- Ability to manage growing portfolio of 150 customers
- Ability to multi-task and deal with multiple projects/deadlines at one time
- Long-term focused, Self-motivated, and Driven
- Computer/Technology Versed – M365, CRM Management (Compass/Sherpa), and SharePoint
- Superior Organizational Skills; Timely
- Dress Code – Business Professional/Business Casual
Performance Metrics:
- Sales Activity Benchmarks – Daily/Weekly/Monthly
- Revenue/Profit Quota Achievement – Monthly / Quarterly / Annual
- Product/Service Diversification – Imaging, Technology, Etc.