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Customer Service Representative
Million Air
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Customer Service Representative
Million Air
Customer Service Representative
Job Description
Do you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer 1 in you? Interested in a complete benefits package including medical, dental, vision, and paid time off, along with competitive pay?
Then you will love being a valued part of our award-winning team! The Customer Service Representative plays a vital role to our daily operations and will provide an elite level of customer service to crew and passengers by providing everything they need to have an extraordinary stay, including a warm welcome and concierge service. The Customer Service Representative will also collaborate with ground personnel to ensure all ground services are completed and invoiced.
Celebrating our passion for aviation and providing extraordinary customer experiences, Million Air services private aircraft as well as military and commercial aircraft. We thrive in a team environment to live our motto of " We are Ladies and Gentlemen, serving Ladies and Gentlemen." We are seeking extremely talented employees to contribute to Million Airs vision to be the premier, worldwide, industry leading aviation service provider.
Responsibilities And Duties Of The Customer Service Representative
Competencies
This position reports to the Customer Service Manager.
Work Environment
This position operates in a professional environment, which may include exposure to all types of weather conditions and direct contact with both moving and non-moving aircraft.
Physical Demands
The Physical Demands Described Here Are Representative Of Those That Must Be Met By An Employee To Successfully Perform The Essential Functions Of This Job, To Include But Not Limited To
This is a non-exempt position
This position includes shift work which requires working evenings and weekends, and on scheduled company holidays.
Travel
No travel is expected for this position.
Social Media
Disclosure of social media is a requirement. Please attach social medial "link" on your resume and/ or application.
Education, Experience, And Eligibility Qualifications
Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
Job Ident #: 42057
Apply Now
Company Details
Million Air
7555 Ipswich Rd
Houston, Texas 77061 USA
www.millionair.com
30 Open Jobs Available
Follow Million Air
The Million Air chain of fixed-base operations stands as the nation‘s premier provider of upscale, private aviation services. Million Air currently delivers general aviation services through a chain of 32 separate franchises strategically located across...
Benefits
Various
Supported Models
(Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)
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Job Info
Location
Page, Arizona, United States
Type
Permanent
Company Details
Million Air
7555 Ipswich Rd
Houston, Texas 77061 USA
www.millionair.com
30 Open Jobs Available
Follow Million Air
The Million Air chain of fixed-base operations stands as the nation‘s premier provider of upscale, private aviation services. Million Air currently delivers general aviation services through a chain of 32 separate franchises strategically located across...
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Customer Service Representative
Million Air
- Page, Arizona, United States United States
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Additional Comments are optional
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You Are Applying To
Customer Service Representative
Million Air
- Page, Arizona, United States
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Select Country United States Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antarctica Antigua and Barbuda Argentina Armenia Aruba Ashmore and Cartier Australia Austria Azerbaijan Bahrain Baker Island Bangladesh Barbados Bassas da India Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Bouvet Island Brazil British Indian Ocean Territory British Virgin Islands Brunei Darussalam Bulgaria Burkina Faso Burma Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile China Christmas Island Clipperton Island Cocos (Keeling) Islands Colombia Comoros Congo, Republic of the Cook Islands Coral Sea Islands Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Democratic Republic of the Congo Denmark Djibouti Dominica Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Europa Island Falkland Islands (Islas Malvinas) Faroe Islands Fiji Finland France France, Metropolitan French Guiana French Polynesia French Southern and Antarctic Lands Gabon Gaza Strip Georgia Germany Ghana Gibraltar Glorioso Islands Greece Greenland Grenada Guadeloupe Guam Guatemala Guernsey Guinea Guinea-Bissau Guyana Haiti Heard Island and McDonald Islands Holy See (Vatican City) Honduras Hong Kong (SAR) Howland Island Hungary Iceland India Indonesia Iran Iraq Ireland Israel Italy Jamaica Jan Mayen Japan Jarvis Island Jersey Johnston Atoll Jordan Juan de Nova Island Kazakhstan Kenya Kingman Reef Kiribati Korea, North Korea, South Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao Macedonia, The Former Yugoslav Republic of Madagascar Malawi Malaysia Maldives Mali Malta Man, Isle of Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia, Federated States of Midway Islands Miscellaneous (French) Moldova Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar Namibia Nauru Navassa Island Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island Northern Mariana Islands Norway Oman Pakistan Palau Palestinian Territory, Occupied Palmyra Atoll Panama Papua New Guinea Paracel Islands Paraguay Peru Philippines Pitcairn Islands Poland Portugal Puerto Rico Qatar Réunion Romania Russia Rwanda Saint Helena Saint Helena, Ascension and Tristan da Cunha Saint Kitts and Nevis Saint Lucia Saint Pierre and Miquelon Saint Vincent and the Grenadines Samoa San Marino São Tomé and Príncipe Saudi Arabia Senegal Serbia Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Georgia and the South Sandwich Islands South Sudan Spain Spratly Islands Sri Lanka Sudan Suriname Svalbard Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand The Bahamas The Gambia Togo Tokelau Tonga Trinidad and Tobago Tromelin Island Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates United Kingdom United States Minor Outlying Islands Uruguay Uzbekistan Vanuatu Venezuela Vietnam Virgin Islands Virgin Islands (UK) Virgin Islands (US) Wake Island Wallis and Futuna West Bank Western Sahara Western Samoa World Yemen Yugoslavia Zaire Zambia Zimbabwe
First Name:*
Last Name:*
Email:*
Confirm Email:*
Password:*
Confirm Password:*
Phone Number
Your Resume
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Additional Documents (optional) Accepted file types (.pdf, .doc, .docx, or .txt)
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Submit Application
I've read and agree to the Terms & Conditions of JSfirm.com
Your application has been submitted.
Customer Service Representative
Million Air
- Page, Arizona, United States
Customer Service Representative
Job Description
Do you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer 1 in you? Interested in a complete benefits package including medical, dental, vision, and paid time off, along with competitive pay?
Then you will love being a valued part of our award-winning team! The Customer Service Representative plays a vital role to our daily operations and will provide an elite level of customer service to crew and passengers by providing everything they need to have an extraordinary stay, including a warm welcome and concierge service. The Customer Service Representative will also collaborate with ground personnel to ensure all ground services are completed and invoiced.
Celebrating our passion for aviation and providing extraordinary customer experiences, Million Air services private aircraft as well as military and commercial aircraft. We thrive in a team environment to live our motto of " We are Ladies and Gentlemen, serving Ladies and Gentlemen." We are seeking extremely talented employees to contribute to Million Airs vision to be the premier, worldwide, industry leading aviation service provider.
Responsibilities And Duties Of The Customer Service Representative
- Greet customers in a friendly, professional manner
- Provide concierge services to pilots and customers including making reservations as required
- Invoicing for services rendered to customers and pilots
- Record customer preferences in Million Air internal system
- Proactive preparation for all incoming aircraft
- Provides timely feedback to the company regarding service failures or customer concerns
- Partner with line service team to meet and exceed customers service expectations
- Keep hospitality bar stocked with snacks and beverages
- Maintain neat work area at all times to include front desk, lobby, and all FBO amenities
Competencies
- Customer focus- naturally outgoing/extroverted
- Communicate with customers and employees in person, on phone, and through radio communications
- Strong computer skills including Microsoft office products and point of sale programs
- Basic mathematical knowledge
- Must be able to operate a motor vehicle and be insurable by Company insurance policy (Requires clean driving record)
- Bi-lingual preferred
- 21 years with valid drivers license.
This position reports to the Customer Service Manager.
Work Environment
This position operates in a professional environment, which may include exposure to all types of weather conditions and direct contact with both moving and non-moving aircraft.
Physical Demands
The Physical Demands Described Here Are Representative Of Those That Must Be Met By An Employee To Successfully Perform The Essential Functions Of This Job, To Include But Not Limited To
- Must be able to lift 25 pounds
- Stand to greet customers during verbal exchanges, walk throughout the facility to interact with customers
- Possible exposure to hazardous noise levels, chemicals, fumes, and machinery
This is a non-exempt position
This position includes shift work which requires working evenings and weekends, and on scheduled company holidays.
Travel
No travel is expected for this position.
Social Media
Disclosure of social media is a requirement. Please attach social medial "link" on your resume and/ or application.
Education, Experience, And Eligibility Qualifications
- Customer service experience preferably in the service industry
- High School Diploma or equivalent
- Entry level position
- Ability to work evenings weekends, and holidays
- Acceptable driving record
- Zero tolerance drug free employer includes pre-employment and random screening
Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
Job Ident #: 42057
Apply Now
Company Details
Million Air
7555 Ipswich Rd
Houston, Texas 77061 USA
www.millionair.com
30 Open Jobs Available
Follow Million Air
The Million Air chain of fixed-base operations stands as the nation‘s premier provider of upscale, private aviation services. Million Air currently delivers general aviation services through a chain of 32 separate franchises strategically located across...
Benefits
- Health Insurance
- Dental
- Vision
- Life Insurance equal to one times your yearly salary
- Excellent vacation plan
- We provide a 401(k) plan that gives employees the opportunity and incentive to save for retirement through regular payroll deductions.
Various
Supported Models
(Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)
Share Apply Now
Job Info
Location
Page, Arizona, United States
Type
Permanent
Company Details
Million Air
7555 Ipswich Rd
Houston, Texas 77061 USA
www.millionair.com
30 Open Jobs Available
Follow Million Air
The Million Air chain of fixed-base operations stands as the nation‘s premier provider of upscale, private aviation services. Million Air currently delivers general aviation services through a chain of 32 separate franchises strategically located across...