General Manager

General Manager

**Compensation based on experience**

ProEdge Building Solutions — Elma, Iowa
Employment Type: Full-Time, Exempt
Department: Operations
Reports To: Executive Administrator

About ProEdge Building Solutions

ProEdge Building Solutions is a family-owned and operated building materials company serving customers in both residential and agricultural projects. With locations in Elma and Hampton, Iowa, and Darlington, Wisconsin, we provide lumber, building materials, agricultural building packages, and solutions for residential, agricultural, and commercial projects of every size.

We take pride in delivering knowledgeable service, building lasting relationships, and treating our customers and employees like family. We are looking for an experienced and driven General Manager to lead our Elma location and help our team achieve its full potential.

Our Mission

Empowering People to Build Stronger Communities.

Our mission guides how we serve our customers, support our employees, and invest in the communities where we live and work.

Position Summary

The General Manager is responsible for the overall leadership, performance, and profitability of the Elma lumberyard. This position oversees all aspects of branch operations, including employee leadership, sales performance, inventory management, customer service, financial results, merchandising, safety, and compliance.

The General Manager will develop and execute strategies to grow the business, improve operational efficiency, strengthen customer relationships, and create a safe, productive, and customer-focused work environment. This is a hands-on leadership position requiring a strong presence throughout the branch, including the sales floor, office, warehouse, and lumberyard.

The successful candidate will be an accountable, results-driven leader who can build a strong team, manage competing priorities, and make sound decisions that support the long-term success of the Elma location and ProEdge Building Solutions.

Essential Duties and ResponsibilitiesLeadership and Team Management

• Recruit, hire, train, develop, and retain qualified employees.
• Provide clear direction, coaching, feedback, and ongoing support to team members.
• Establish performance expectations and hold employees accountable for meeting company standards.
• Promote teamwork, open communication, personal responsibility, and continuous improvement.
• Conduct regular employee check-ins and assist with performance reviews and development plans.
• Address attendance, performance, conduct, and workplace concerns promptly and professionally.
• Foster a positive, safe, respectful, and results-oriented workplace culture.
• Lead by example and consistently demonstrate ProEdge’s mission and core values.

Branch Operations

• Oversee the daily operations of the Elma location.
• Maintain an active leadership presence in the office, sales area, warehouse, and lumberyard.
• Ensure work is assigned appropriately and completed accurately, safely, and on time.
• Coordinate staffing, scheduling, deliveries, receiving, order fulfillment, and yard activity.
• Improve workflow, resource utilization, productivity, and communication across departments.
• Identify operational bottlenecks and implement practical solutions.
• Maintain high standards for branch appearance, organization, cleanliness, and security.
• Ensure company equipment, vehicles, facilities, and other assets are properly maintained and used responsibly.

Sales and Business Growth

• Develop and implement sales strategies that support branch revenue, gross-profit, and market-share goals.
• Establish, communicate, and monitor sales expectations for the branch and individual team members.
• Review sales activity, open orders, quotes, customer follow-ups, and key performance indicators.
• Coach the sales team on customer service, product knowledge, follow-up, estimating, and relationship development.
• Build and maintain strong relationships with contractors, agricultural customers, homeowners, vendors, and community partners.
• Identify opportunities to expand existing accounts and develop new business.
• Support the sales team in resolving complicated orders, pricing concerns, product questions, and customer issues.
• Promote customer retention and long-term loyalty through dependable service and consistent follow-through.
• Represent ProEdge professionally within the local business community.

Customer and Vendor Relations

• Ensure customers receive prompt, knowledgeable, and professional service.
• Assist with resolving escalated customer concerns in a fair and timely manner.
• Develop lasting relationships with key customers and actively seek feedback.
• Maintain productive relationships with vendors and supplier representatives.
• Work with leadership and purchasing personnel to address availability, quality, pricing, and service concerns.
• Negotiate within assigned authority to obtain favorable pricing, terms, and service.
• Protect company relationships while making decisions that support profitability and customer satisfaction.

Financial Management

• Manage the branch budget and control operating expenses.
• Monitor sales, gross margin, payroll, inventory, overhead, and other financial performance measures.
• Review profit-and-loss information and use financial data to guide decisions.
• Identify and implement appropriate cost-control and profit-improvement measures.
• Ensure purchasing and staffing decisions align with established budgets and branch needs.
• Monitor accounts receivable and assist with the resolution of overdue accounts, billing concerns, and credit-related issues.
• Approve purchases and expenses within assigned authority.
• Maintain responsible financial practices and safeguard company assets.

Inventory Management

• Maintain appropriate inventory levels based on sales activity, seasonal demand, and customer needs.
• Monitor inventory turnover, aging stock, shortages, and excess inventory.
• Ensure products are received, stored, handled, and recorded accurately.
• Oversee cycle counts, physical inventory procedures, and inventory adjustments.
• Investigate discrepancies and implement corrective measures.
• Minimize shrinkage, damage, waste, and avoidable inventory loss.
• Review the branch’s product mix and recommend changes based on demand, profitability, and market trends.
• Coordinate with other ProEdge locations when transferring or sourcing inventory.

Merchandising and Pricing

• Ensure products are priced accurately and in accordance with company expectations.
• Review product costs, margins, competitive conditions, and market trends.
• Help maintain an organized, professional, and customer-friendly sales environment.
• Ensure displays, signage, product placement, and promotional materials are current and effective.
• Protect company margins while maintaining a competitive market position.
• Work with leadership and sales personnel to identify promotional and merchandising opportunities.

Performance Management and Reporting

• Establish and monitor key performance indicators, sales goals, and operational benchmarks.
• Review branch performance regularly and communicate results to company leadership.
• Analyze results and identify the factors contributing to performance gaps.
• Develop and implement corrective action plans when goals are not being achieved.
• Maintain accurate operational, sales, inventory, staffing, and financial records.
• Prepare reports and updates as requested by company leadership.
• Follow up consistently on open assignments, customer issues, action items, and improvement initiatives.

Strategic Planning

• Develop short- and long-term plans for branch growth, profitability, and operational improvement.
• Identify market opportunities, competitive risks, and changing customer needs.
• Recommend staffing, inventory, facility, equipment, and process improvements.
• Collaborate with company leadership on organization-wide goals and strategic initiatives.
• Translate company objectives into clear branch-level priorities and action plans.
• Help position the Elma location for sustainable, long-term success.

Safety and Compliance

• Enforce company policies, operating procedures, and safety requirements.
• Promote a strong safety culture and address unsafe behavior or conditions immediately.
• Ensure employees receive necessary training and use required personal protective equipment.
• Maintain compliance with applicable workplace, employment, transportation, and operational requirements.
• Ensure workplace incidents, injuries, property damage, and safety concerns are documented and reported promptly.
• Lead by example in matters of safety, ethics, professionalism, and integrity.

Typical Daily Responsibilities

The General Manager’s daily activities may include:

• Opening the branch and meeting with team members.
• Reviewing daily sales, margins, open orders, and performance reports.
• Walking the sales floor, warehouse, and lumberyard.
• Engaging with employees, customers, contractors, and vendors.
• Monitoring staffing, workflow, inventory, receiving, and delivery needs.
• Addressing operational issues and removing barriers for the team.
• Approving purchases and expenses within assigned authority.
• Checking in with department leaders and individual employees.
• Reviewing financial information, budgets, and key performance indicators.
• Confirming safety standards and operating procedures are being followed.
• Planning and prioritizing upcoming branch activities.
• Following up on open customer issues, quotes, orders, and branch goals.

Required QualificationsEducation

• Bachelor’s degree in business, management, construction management, or a related field is preferred.
• Relevant industry and leadership experience may be considered in place of formal education.

Experience

• Five or more years of proven leadership or management experience, preferably in a lumberyard, building-materials business, construction-related organization, retail operation, or similar environment.
• Demonstrated experience managing employees, operations, sales, inventory, and financial performance.
• Experience developing teams and improving business results is strongly preferred.

Knowledge and Skills

• Strong knowledge of lumber, building materials, construction practices, or a related industry.
• Proven ability to lead, coach, develop, and motivate employees.
• Strong understanding of budgeting, forecasting, gross margin, expense control, and profit-and-loss performance.
• Excellent verbal and written communication skills.
• Sound judgment and confident decision-making abilities.
• Strong organizational, planning, and time-management skills.
• Ability to resolve conflicts and address performance concerns professionally.
• Strong customer-service and relationship-building abilities.
• Proficiency with ERP or business-management systems and Microsoft Office applications.
• Ability to interpret reports, analyze business data, and turn findings into practical action.
• Willingness to remain actively involved in all areas of branch operations.

Core Competencies

• Leadership
• Strategic thinking
• Financial acumen
• Customer focus
• Accountability
• Communication
• Decision-making
• Integrity
• Problem-solving
• Team development
• Operational discipline
• Results-driven performance

Physical and Work Requirements

This position operates in an office, retail, warehouse, and outdoor lumberyard environment. Job duties may require:

• Sitting or using a computer and phone for extended periods.
• Standing and walking throughout the branch and lumberyard.
• Working indoors and outdoors in varying weather conditions.
• Traveling or driving for company business as needed.
• Climbing stairs or ladders when appropriate.
• Safely navigating active yard, warehouse, delivery, and equipment areas.
• Lifting, carrying, pushing, or moving materials when necessary.
• Using standard office, yard, and safety equipment.
• Adjusting work hours as needed to support employees, customers, and business operations.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Compensation and Benefits

ProEdge Building Solutions offers a competitive compensation package consisting of a base salary plus commission. Compensation will be based on the candidate’s experience, qualifications, and demonstrated results.

Sales, gross-profit, operational, and other performance expectations will be established for this position, and the General Manager will be expected to meet or exceed those goals.

Eligible employees may also have access to benefits including:

• Paid holidays
• Paid time off and sick leave
• Bereavement leave
• Health insurance options
• Dental and vision insurance
• 401(k) retirement plan with company match
• Professional growth and advancement opportunities
• Employee-supported, team-oriented work environment

Benefit eligibility, coverage, employee contributions, and other plan provisions are governed by the applicable company policies and benefit-plan documents.

Our Core Values

At ProEdge Building Solutions, our core values shape how we work, lead, and serve:

Driven to Win
Relentless pursuit of meaningful results.

Support Each Other
Win as a unified team.

Customer Centric
Serve customers beyond expectations.

Strive for Excellence
Pursue better every single day.

Honor the Lord
Work with faith and integrity.

Why Join ProEdge?

• Take ownership of an established location with opportunities for continued growth.
• Lead and develop a hardworking local team.
• Make a meaningful impact on customers and the Elma-area community.
• Work directly with company leadership on operational and strategic initiatives.
• Join a family-owned company that values relationships, accountability, service, and results.
• Build a long-term career with opportunities for professional growth and advancement.

Equal Opportunity Employer

ProEdge Building Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law.

Pay: $65,000.00 - $90,000.00 per year

Work Location: In person

Salary : $65,000 - $90,000