What are the responsibilities and job description for the Salesforce NPC Certified Cloud Consultant position at Productiv Team?
Overview
We are seeking a Salesforce Cloud Consultant with an active Nonprofit Cloud (NPC) Consultant certification. You will lead the design, configuration, and deployment of Salesforce Nonprofit Cloud solutions for mission-driven organizations—translating business requirements into scalable implementations that drive efficiency and deepen constituent engagement.
Key Responsibilities
We are seeking a Salesforce Cloud Consultant with an active Nonprofit Cloud (NPC) Consultant certification. You will lead the design, configuration, and deployment of Salesforce Nonprofit Cloud solutions for mission-driven organizations—translating business requirements into scalable implementations that drive efficiency and deepen constituent engagement.
Key Responsibilities
- Lead end-to-end Nonprofit Cloud implementations: discovery, solution design, configuration, data migration, testing, and deployment
- Serve as the primary Salesforce SME on engagements, advising on fundraising, program management, case management, and constituent engagement
- Configure Donor Management, Gift Entry, Fund Accounting, Program & Benefit Management, and Outcome Tracking
- Design automation workflows (Flows), reports, and dashboards tailored to nonprofit operations
- Plan and execute data migrations from legacy systems (e.g., Raiser’s Edge, EveryAction, Bloomerang)
- Deliver user training, documentation, and knowledge-transfer materials
- Collaborate with PMs, developers, and QA to ensure on-time, on-budget delivery
- Active Salesforce Nonprofit Cloud Consultant (NPC) and Administrator certifications
- 3 years implementing Salesforce solutions; 2 years focused on nonprofit or public-sector clients
- Deep knowledge of Nonprofit Cloud data model, automation, and reporting
- Proficiency in Flows, Validation Rules, Permission Sets, Page Layouts, and Custom Objects
- Strong data migration experience with tools such as Data Loader or Dataloader.io
- Excellent communication, stakeholder management, and ability to work independently in a remote setting
- Additional certs: Platform App Builder, Sales Cloud, Service Cloud, or Experience Cloud Consultant
- Integration experience with MuleSoft, Zapier, or REST/SOAP APIs
- Familiarity with Marketing Cloud / Account Engagement for nonprofit communications
- Experience with USGBC, environmental, or sustainability-focused organizations
- Agile or hybrid delivery methodology background