Clinic Manager - San Francisco

Clinic Manager

We are looking for a proactive Clinical Sales Manager (m/f/d) to lead our clinic operations. Would you like to be part of our dedicated team?

Your core responsibilities:

• Responsibility for the operational and financial performance of your locations.
• Leading and developing a growing, diverse team.
• Communicating the company vision and fostering team motivation.
• Daily and weekly monitoring of revenue targets and closing rates for sales staff and clinicians.
• Oversight of clinic budgets and targets, analysis of results, and implementation of optimisation measures.
• Building trusted relationships with patients and passionately supporting them on their journey to a more confident smile.
• Ensuring strict adherence to all sales processes and follow-up procedures.
• Handling escalated patient concerns and complex issues.
• Coordinating on-site teams including sales, dental assistants, and doctors; managing staffing needs and creating work schedules.
• Contributing to recruitment, onboarding, structured feedback, and where necessary, offboarding.
• Ensuring compliance with legal requirements and high hygiene standards.
• Participating in marketing activities, influencer visits, and photoshoots, including possible social media video content.
• Delivering an outstanding customer experience and maintaining an impeccable clinic appearance, reflected in a high NPS.
  
  

Your profile:

• More than five years of professional experience in a comparable management role.
• Proven expertise in leading sales teams.
• Strong leadership skills.
• Results-oriented and able to work autonomously.
• Solid knowledge of spreadsheet software (e.g. Excel or Google Sheets).
  
  

Fluent English (required)