Sales Representative

The Sales Representative is responsible for managing and growing assigned customer accounts while developing new business opportunities within the peanut and nut-based product markets. This role builds strong relationships with customers and brokers, supports pricing and program execution, and ensures orders are fulfilled accurately and on time.

Roles and Responsibilities

• Serve as a primary point of contact for assigned customers and Food Brokers, ensuring consistent communication and relationship development.
• Work directly with brokers to support new customer development, pricing requests, sampling, and program execution.
• Retain and grow current customer sales volume and profitability through proactive relationship management and service support.
• Maintain accurate customer information, pricing details, and contract terms.
• Ensure customer needs are clearly communicated to internal departments and issues are resolved promptly.
• Work closely with Production, Logistics, and QA to ensure order accuracy, shipment schedules, product quality, and documentation requirements are met.
• Support the coordination of COAs, COIs, product specifications, allergen statements, and other required documents through FSQA.
• Monitor assigned orders and proactively identify potential service or supply concerns.
• Assist customers with inquires, complaints, and service requests in a timely, professional manner.
• Identify new business opportunities through broker partnerships, inbound inquiries, and industry networking.
• Present company products and value propositions to prospective customers.
• Participate in the implementation of company sales initiatives and promotional strategies.
• Support opportunities to expand product or category distribution based on customer and broker feedback.
• Assist with preparing customer quotes and pricing proposals as directed by Sales Leadership.
• Help monitor margins and account-level profitability to support sustainable growth.
• Maintain accurate records of customer activity, pipeline progress, and sales forecasts.
• Support Accounting with invoice accuracy and payment follow-up when needed.
• Stay informed on industry trends, customer needs, and competitive activity.
• Participate in trade shows, customer visits, and industry events as assigned.
• Professionally represent the company and maintain positive business relationships.
• Perform other duties and responsibilities as assigned to support the Sales Department and business operations.

Qualifications

• High School Diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
• 2 years of experience in sales, account management, customer service, or a related business role.
• Experience building and maintaining customer relationships in a B2B environment.
• Strong verbal and written communication skills with a professional demeanor.
• High attention to detail with the ability to manage multiple accounts, deadlines, and priorities.
• Ability to work independently and as part of a cross-functional team.
• Proficiency with Microsoft Office (Outlook, Excel, Word, PowerPoint).
• Ability and willingness to travel to customers, brokers, trade shows, and company sites as required/needed.
• Valid driver’s license and acceptable driving record.
• Ability to maintain confidentiality of company and customer information.

Preferred Skills

• Experience in food manufacturing, ingredients, agriculture, commodity, or CPG sales.
• Prior experience working with Food Brokers or distributor networks.
• Knowledge of food safety documentation and requirements (COAs, COIs, allergens disclosures, product specs, etc.).
• Familiarity with industrial, private-label, or bulk food markets.
• Experience using a CRM system or other sales tracking /reporting tools.
• Strong negotiation and relationship-building abilities.
• Demonstrated success meeting or exceeding sales targets.
• Ability to analyze customer data, volume trends, or pricing structures.

Physical Requirements

• Ability to sit or remain at a work station for prolonged periods (typically 6-8 hours per day).
• Occasional standing, walking, or moving between departments or meeting areas.
• Ability to use hands and fingers to operate a computer keyboard, mouse, phone, and other standard office equipment.
• Ability to lift, carry, or move office items such as files, binders, or small packages (typically up to 20 lbs).
• Visual acuity to read computer screens, documents, and reports.
• Ability to communicate clearly in person, over the phone, and via email.
• Work is performed in a typical office environment with moderate noise levels and climate-controlled conditions.
• Occasional travel between buildings or go to external meetings may be required (minimal).
• Ability to maintain focus, attention to detail, and accuracy in a fast-paced office setting.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Travel reimbursement
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Sales: 2 years (Required)
• Customer service: 2 years (Required)

Ability to Commute:

• Suffolk, VA 23434 (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person