What are the responsibilities and job description for the Inside Sales position at Producer's Supply Company?
The Company:
Come join our growing family!
PSC is part of one of the largest and fastest growing independent value-added PVF (pipes, values, and fitting) distribution businesses in the United States with over 1 million sf of warehouse space, 6000 customers, and 40 locations nationwide. We provide engineered products and industrial supplies to end users across a variety of mission-critical end markets.
Decades of proven performance spurs continuous career growth opportunities at all levels of our organization.
Secure your future today!
Role Overview:
The Inside Sales Representative serves as a customer service-centric facilitator to the sales process that generates new sales opportunities via phone, email, or other electronic communication.
Responsibilities:
Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support with strong communication skills.
Prospects for new sales opportunities via outbound calling and emailing.
Provides product pricing by consulting the pricing matrix, as well as other complex tables, to determine the appropriate price.
Ensures timely shipment of materials and customer satisfaction.
Contributes to add-on sales by maintaining a high level of product knowledge.
Handles customer inquiries and problem resolution when an outside salesperson is not available.
Performs estimating, take-off, and proposal duties as necessary.
All other duties assigned by management.
Requirements:
Personal integrity, customer service, sales, and communications ability to provide top-notch service while increasing sales metrics.
3 years of inside sales experience in the same or similar industry preferred.
High School Diploma or College Degree preferred.
Intermediate-level MS Office Suite and distribution-specific ERP systems skills.
Ability to pass a background check, MVR check, and drug test where required.
Comfortable working in a fast-paced environment.
Ability to work (some) weekends and a rotational on-call schedule.
Benefits:
PSC is committed to helping our associates live healthy, prosperous, and secure lives by providing comprehensive compensation, benefits, retirement, and insurance programs. Along with industry-leading compensation packages, expect top-notch medical, dental, vision, and employee assistance programs. Paid time off and paid holidays will help you recharge. Securing your future is made easy with our retirement savings plan with company match and a variety of life insurance products for you and your family.