What are the responsibilities and job description for the Delivery Director position at Prodapt?
Prodapt is a leading player in the Connectedness industry and an AI-first technology partner for telecom and tech enterprises. With 6,000 experts globally, we help build next-gen networks and digital experiences. Recognized by Gartner and a Great Place To Work® Certified™ organization, we are shaping the future of autonomous network operations.
We're looking for a Delivery Director to lead strategic Telco transformation programs — owning end-to-end execution while ensuring delivery on time, within scope, and within budget. If you've built governance from scratch, managed 200 FTE distributed teams, and thrived at the intersection of business leadership and technology delivery.
- Lead end-to-end delivery of large-scale telecom transformation programs across multiple workstreams and vendor ecosystems
- Establish and drive program governance, PMO reporting, risk frameworks, and multi-vendor delivery models
- Act as the primary interface between business leaders, IT stakeholders, and vendor partners
- Own program financials: budgeting, forecasting, SLA governance, and contractual compliance
- Manage 200 FTE across distributed onsite/offshore and shift-based delivery models
- Drive AI, automation, and continuous improvement initiatives to enhance efficiency and margin
- Lead transitions, resource planning, hiring, coaching, and onboarding programs
- Ensure adherence to quality, enterprise architecture, and delivery standards.
What we're looking for
→ 15 years in IT / Digital Transformation; 10 years leading large Telco programs
→ Deep OSS/BSS expertise and hands-on Telecom Operations experience
→ Proven track record managing multi-vendor delivery and complex large program governance
→ Strong SLA management, ITIL processes, risk mitigation, and executive stakeholder skills
→ Scaled Agile / SAFe delivery and transition experience
→ Excellent communication, WSR/MSR reporting, and customer-facing presence
→ Demonstrated ability to drive AI/automation delivery and margin improvement