Marketing and Client Success Specialist

About ProCure On-Demand

ProCure On-Demand is a Public Benefit Corporation that is reimagining the organ recovery process to save and improve lives. ProCure was founded by transplant surgeons and the organization’s mission is grounded in the belief that we can improve some of the most inefficient parts of the organ procurement process through new approaches.  Our team is a group of talented professionals, diverse in our skills and experiences, but like-minded in our devotion to put in the hard work to make big changes happen. Are you interested in working with a dynamic team to create transformational change? If so, please get in touch with us. To learn more about ProCure, visit www.procureodx.com. 

About this role

Procure On-Demand is looking for a Marketing and Client Success Specialist to organize and optimize various projects and workstreams that help us better serve our clients and deliver on our mission. This role will work with our Business Development Team (new sales, existing client relationships, partnerships, marketing) to drive internal efficiency and expand the delivery of ProCure’s solutions. Must-have skills include: sales and marketing experience, strong project management capabilities and excellent communication skills.  

• Support marketing and communications efforts: write LinkedIn content, expertise articles and other messaging to clients/partners/others to support ongoing communication efforts. Track and report on successes and opportunities. 
• Assist with customer relationship activities: Assist with qualification of leads, outbound outreach (emails/calls), and data analysis as needed to help client success representatives focus on high-potential prospects. Support client outreach efforts as needed.
• Support development and updates of Sales Materials: Create and/or maintain an inventory of sales support materials, such as brochures, flyers, pitch decks, and digital content. Manage tradeshow materials (booths, giveaways, etc.)
• Perform Market Research: Conduct research on industry trends and activities, customer needs and behavior to provide insights for future strategies.
• Assist in Event Planning: Support the logistics of trade shows, conferences, and webinars, including scheduling, vendor coordination, managing/shipping equipment, and onsite staffing.
• Content Generation: Help surface new content ideas and support the development of a range of materials including newsletters, articles, press releases, case studies, training videos, etc. May involve management of external resources to deliver content.

Qualifications

• Bachelor’s degree or equivalent work experience
• 0-2 years experience
• Experience working in healthcare or working in the transplant a community ideal, but not required 
• Strong project management skills
• Excellent written and verbal communication skills
• Experience with various marketing technology solutions desirable (e.g. CMS, CRM, survey tools, EMS, etc.) and Microsoft Office tools

Essential skills

• Change agent
• Respectful attitude 
• Collaborative
• Focus on quality
• Adaptability
• Integrity

Job Location: New York, NY preferred, but other major metropolitan areas may be considered (e.g. Washington, DC) if there is easy access to NYC headquarters. 

Salary: $75,000-$85,000 annually

Actual compensation will be determined based on factors such as relevant experience, skills, education, certifications, geographic location, and internal equity. In addition to base pay, this position is eligible for a comprehensive benefits package.

To apply: To learn more and apply, please visit https://www.jotform.com/build/232695663109160

ProCure On-Demand is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state or local laws.